Senior Engineering Manager, AI Agents - Lead & Scale Teams

Zendesk; United Kingdom; Hybrid; GBP 80,000 - 100,000; Full time

Benefits offered by this job

Flexible work schedule

Professional development opportunities

Inclusive company culture

Job summary

A leading customer service software company in the UK is seeking a Senior Engineering Manager to lead AI Agents teams. This role involves managing skilled engineers, driving innovation, and ensuring product quality. The ideal candidate should have a strong technical background, experience in mentoring, and a proven ability to manage multiple teams effectively. Join us to unlock the potential of Agentic AI for our clients.

Qualifications

• Proven track record of managing engineering teams.
• Strong technical skills in architecture development.
• Experience in mentoring and inspiring team members.

Responsibilities

• Lead multiple cross-functional engineering teams.
• Drive team collaboration and technological innovation.
• Accountable for product delivery and quality.

Skills

Team leadership

Technical expertise

Mentoring

Communication

Continuous improvement

Education

Technical background

Tools

Complex architectures

Job description

A leading customer service software company in the UK is seeking a Senior Engineering Manager to lead AI Agents teams. This role involves managing skilled engineers, driving innovation, and ensuring product quality. The ideal candidate should have a strong technical background, experience in mentoring, and a proven ability to manage multiple teams effectively. Join us to unlock the potential of Agentic AI for our clients.