Senior Engagement Manager

Experis - ManpowerGroup; Telford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading consulting firm in the UK seeks a Senior Engagement Manager to oversee critical platform delivery initiatives. This role requires excellent stakeholder management, financial oversight, and team coordination. Ideal candidates will possess strong communication and Agile methodologies experience. Salary is in the range of £460-510 per day with a preference for candidates eligible for SC clearance. This position includes two days on site in Telford or Worthing.

Qualifications

• Experience managing stakeholder relationships and team performance.
• Strong background in financial management.
• Proven ability to work independently and drive project outcomes.

Responsibilities

• Serve as primary contact for clients during platform delivery.
• Define scope, objectives, and deliverables with clients.
• Develop detailed project plans and risk assessments.
• Coordinate resource allocation and performance management.
• Champion change management to maximise platform value.

Skills

Agile / Waterfall methodologies

Excellent communication

Team working skills

Strong financial management

Consulting and customer facing skills

Tools

SAP

ServiceNow

AWS

Azure

GCP

Job description

Senior Engagement Manager
Location: Telford or Worthing - 2 days on site per week
6 months
£460-510 per day - Umbrella only
Candidates must be eligible for SC clearance

An Engagement Manager is required to manage a number of Engagements. There is a wide range of services that are supported, maintained in this exciting, challenging, role.

The role will include:

• Senior Stakeholder management across multiple areas of the business
• SoW creation and management of our deliverables to the client
• Responsibility for actuals, forecasts, budget management, month-end reporting
• Co-ordination and management of project team members
• Dealing with people issues and ensuring the engagement has the right resources
• Management of all aspects of delivery including risks, issues, scope, cost and timeline
• Regular progress and financial reporting for T&M and Fixed price commercial arrangements
• Creation and management of Microsoft project planning

An Engagement Manager specialising in platform deliveries occupies a pivotal role at the intersection of client relationships, project management, technical oversight, and strategic vision. This role is tasked with steering complex platform initiatives to success, ensuring seamless integration, client satisfaction, and commercial viability.

Key skills

• Experience of Agile / Waterfall methodologies
• Good communicator, ability to influence, mentor and coach others
• Excellent team working skills
• Strong financial management including being able to grow the engagement
• Ability to work under own initiative
• Excellent consulting and customer facing skills

Technical knowledge/expertise

• Familiarity with enterprise platforms (e.g., SAP, ServiceNow), custom solutions, and third-party integrations.
• Understanding of cloud services (AWS, Azure, GCP) and migration strategies.
• Knowledge of data management, cybersecurity best practices, and regulatory compliance.
• Experience in DevOps, CI/CD pipelines, and platform operations.
• Awareness of emerging technologies such as AI, machine learning etc

Responsibilities

• Serve as the primary point of contact for clients during platform delivery initiatives.
• Define and document scope, objectives, and deliverables in partnership with clients and technical teams.
• Develop and maintain detailed project plans, status updates, and risk assessments.
• Coordinate resource allocation, onboarding, and performance management across delivery teams.
• Facilitate regular progress reviews, retrospectives, and lessons learned sessions.
• Drive quality assurance, user acceptance testing, and post-launch support.
• Champion change management and adoption strategies to maximise platform value.
• Report on key performance indicators and engagement outcomes to internal leadership.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!