Senior Engagement and Interface Manager - EKFB

HS2 (High Speed Two) Ltd; Milton Keynes; On-site; GBP 49,000 - 60,000; Full time

Benefits offered by this job

Flexible benefits fund 20%

Job summary

HS2 Ltd in Milton Keynes is seeking a Senior Engagement and Interface Manager to coordinate delivery teams, lead local engagement plans, and implement the Community Engagement Strategy. The role focuses on delivering high-profile engagement activities, reporting, and ensuring quality communications with stakeholders.

The position is a fixed-term contract until 09 December 2027, with potential for permanency in some cases.

Qualifications

• Prioritisation and time management under tight deadlines.
• Clear, persuasive documentation and reporting to stakeholders.
• Ability to provide oversight and guidance in complex, fast-paced environments.
• Influence and build collaborative relationships with diverse stakeholders.

Responsibilities

• Actively promote Equality, Diversity and Inclusion in all work.
• Ensure Engagement Plans align with Community Engagement Strategy and HS2 routes.
• Demonstrate delivery of Community Engagement strategy through data and case studies.
• Quality assure notifications, newsletters and forward plans.
• Oversee U&A management and 3rd party agreements at local levels.
• Lead delivery of engagement events and content for design elements and community investment.

Skills

Prioritisation

Communication

Documentation

Oversight

Impartiality

Credibility

Influence

Stakeholder management

Attention to detail

Planning & budgeting

Job description

Location - Milton Keynes.

Salary: Base salary: £54,878pa depending on skills and experience. In addition, we offer flexible benefits fund of 20% which is paid on top base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website.

Job Description

Location - Milton Keynes.

Salary: Base salary: £54,878pa depending on skills and experience. In addition, we offer flexible benefits fund of 20% which is paid on top base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website.

This is a Fixed Term Contract opportunity until 09.12.2027 after which in some circumstances the role may become a permanent position.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

As a Senior Engagement and Interface Manager at HS2 you will be responsible for managing, coordinating and providing oversight to the delivery teams (MWCC or Stations Integrated Project Teams (IPTs), coordinating local engagement plans while setting the strategy for local engagement and ensuring the plans are driven from the Community Engagement Strategy.

About The Role

• Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI.
• To be responsible for ensuring Delivery Team (IPT) plans for local engagement are in line with the Community Engagement Strategy and consistent with the approach set out by HS2 Client (route-wide teams) whilst ensuring Delivery Teams are responding to local enquiries and complaints to the standards and timeframes required.
• To be accountable for demonstrating how the Delivery Teams (IPTs) are delivering the Community Engagement strategy through a regular output of data and quality case studies and are responding to and acting on intelligence gathered through the Community Engagement Insight programme.
• To be responsible for quality assure notifications, newsletters and forward looks.
• To be accountable for having oversight of U&A management and compliance and assurance of 3rd Party agreement management at a local levels.
• To be responsible for the oversight of a programme of drop-in events, surgeries, stakeholder forums and meetings (e.g parish councils) and ensuring the quality of content on their specific local commonplace/local website.
• To be accountable for working with Delivery Teams (IPTs) to provide a front face of HS2 within the local communities.
• To be responsible for ensuring quality delivery of engagement events on Key Design Elements and Common Design Elements.
• To be accountable for ensuring quality delivery of community investment programmes within the IPT.
• To be responsible for ensuring quality delivery of Benefits engagement – programmes to maximise the opportunities of the jobs and skills agenda.
• To be responsible for ensuring construction sites have the correct hoardings and signage in line with corporate branding.

Skills

About You:

• Prioritisation – Able to work to tight deadlines in a calm manner.
• Communication Skills – ability to present in a high profile public environment (including media)
• Documentation – ability to produce documents and reports which are clear and persuasive to tight deadlines
• Ability to provide oversight, assurance and guidance in a complex, political and fast paced environment.
• Ability to act objectively, while maintaining impartiality, integrity and independence.
• An ability to achieve personal credibility by exercising judgement and objectivity
• Ability to influence and listen, with the ability to develop collaborative relationships with a range of stakeholders and partners.
• Able to manage political ambiguity and uncertainty.
• Strong attention to detail.
• Planning and financial skills, with the ability to deliver projects and activities on time and within budget.

Knowledge

• Understanding of the complex political environment within which HS2 operates, including relevant governance and accountability issues.

Type Of Experience

• This job description does not form part of any contract of employment and maybe amended at any time.
• Experience of implementing innovative solutions in community engagement in a diverse and challenging environment.
• Experience of working in high-profile community or stakeholder management.
• Experience of successful delivery in a maturing environment against challenging timescales and developing requirements.
• Experience of providing counsel at a senior leadership level across an organisation on community engagement.
• Experience of working with senior stakeholders and Delivery Teams, overseeing and managing the delivery of engagement activities.
• Experience of working in a political and/or regulated environment/sector.
• Experience of dealing with fast paced local or national media.

The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect.

It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept.

Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks

We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert. Watch this video on how we remove bias in the recruitment process: Removing bias in the recruitment process

Any applications received after the closing date will not be considered.

About Us

High Speed 2 (HS2 Ltd) will be the UK’s new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain’s major population centres, boost the economy and create thousands of jobs.

HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership.

In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others’ health and safety by taking personal responsibility for working to our ‘Safe at Heart’ programme principles and following safe working procedures at all times.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.