Senior Employee Relations Manager

Amazon; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global e-commerce company seeks a Senior Employee Relations Manager to ensure compliance with EU regulations and oversee employee engagement initiatives across Europe. The role demands strong stakeholder management skills and offers the opportunity to shape an inclusive work environment. Applicants should have a Bachelor’s degree in Employment Law or a related field, alongside experience in employee relations management. The position includes travel within the EU.

Qualifications

• Experience in Employees and Labor Relations management focused on pan-EU coverage.
• Experience managing complex stakeholder relationships in a matrix environment.
• Fluency in at least one other European language beyond English.

Responsibilities

• Ensure compliance with EU regulations across multiple countries.
• Develop engagement strategies and manage third-party relationships.
• Design training initiatives to improve employee engagement.

Skills

Fluent English

Employee Relations Management

Stakeholder Management

Analytical Skills

Problem-Solving Skills

Education

Bachelor’s degree in Employment Law or related field

Master’s degree in a related field

Job description

Job ID: 3055494 | Amazon UK Services Ltd. - A10

The Senior Employee Relations (ER) Manager ensures Amazon’s readiness considering the forthcoming EU regulations and looks after trade unions management, employee engagement, and organizational transformation across EU. This role is part of the Employee Experience and Relations (EXR) team, reporting directly to the EU EXR Risk, Project & Compliance leader. The role requires close collaboration with various stakeholders at country, Business lines (BL), pan-EU and global level (notably the Global Employee Relations Team). By doing so, this role enhances Amazon’s compliance, drives positive employee engagement on essential priorities, and increases Amazon’s agility to manage ambiguous and complex situations.

This role can be performed from the following countries: France, Italy, Spain, Germany, Luxembourg, UK. There will be travel required up to 30% of the time, mostly within the EU.

Key job responsibilities

• EU REGULATORY COMPLIANCE AND COORDINATION:
  • Working with Public Policy to identify approved and emerging regulations;
  • Conducting impact analysis at pan-EU level, and supporting gap analysis across EU countries;
  • Coordinating the preparation required at country level;
  • Being accountable for the EXR working backward plan of the Corporate Sustainability Reporting Directive (CSRD) and Corporate Sustainability Due Diligence Directive (CSDDD).
• THIRD-PARTY STRATEGY MANAGEMENT:
  • Maintain up-to-date information and external insights about relevant developments and trends;
  • Develop engagement strategies in collaboration with Public Policy and Public Relations;
  • Provide reactive and proactive recommendations for third-party management, notably in case of significant development (UK reform).
• EMPLOYEE ENGAGEMENT AND PROUDNESS CAMPAIGNS:
  • Design and deliver training actions to enhance ER capacities within the HR and Senior leaders’ functions;
  • Collaborate with Public Relations and Internal Operations Communications to design and develop campaigns that enhance employee pride on Amazon;
  • Lead 'test & learn' initiatives, creative thinking, and action to improve employee sentiment.
• EMPLOYEE RELATIONS FRAMEWORK DEVELOPMENT:
  • Develop the ER framework for major transformation cycles (e.g., site lifecycle milestones) to increase pan-EU standardization, lower costs, and reduce time to deliver while enhancing stakeholder and Associate satisfaction.

Basic Qualifications

• Bachelor’s degree in Employment Law, Industrial Relations, or a related field
• Experience in Employees and Labor Relations management with a focus on pan-EU coverage
• Experience in managing complex stakeholder relationships in a matrix environment, including third-party engagement at EU federation level
• Fluency in both written and spoken English (Common European Framework of Reference, C2) and at least one other European language, including but not limited to French, Spanish, Italian, German.

Preferred Qualifications

• Master’s degree in a related field
• Analytical and problem-solving skills with the ability to translate complex ER concepts into actionable strategies
• Communication and influencing skills, with the ability to engage effectively at all levels of the organization and persevere over internal and external barriers to drive resolutions.
• Rapidly produces high-quality written communications that concisely analyze problems and move solutions from concept to execution.
• Capable of working independently in fast-paced, ambiguous environments.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: September 26, 2025 (Updated 5 days ago)