Senior Employee Relations Manager

Amazon Jobs; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global retailer is seeking a Senior Employee Relations Manager to ensure compliance with EU regulations and manage trade union relations. The role entails collaboration with various stakeholders, designing employee engagement campaigns, and developing HR framework strategies. Ideal candidates will have a degree in Employment Law and experience in labor relations management across Europe. This position involves up to 30% travel within the EU.

Qualifications

• Bachelor's degree in Employment Law or a related field.
• Experience in Employees and Labor Relations management with pan-EU coverage.
• Fluency in English (C2) and one other European language.

Responsibilities

• Work with Public Policy to identify approved regulations.
• Conduct impact analysis at pan-EU level.
• Design training actions for HR and Senior leaders.

Job description

The Senior Employee Relations (ER) Manager ensures Amazon’s readiness considering the forthcoming EU regulations and looks after trade unions management, employee engagement, and organizational transformation across EU. This role is part of the Employee Experience and Relations (EXR) team, reporting directly to the EU EXR Risk, Project & Compliance leader. The role requires close collaboration with various stakeholders at country, Business lines (BL), pan-EU and global level (notably the Global Employee Relations Team). By doing so, this role enhances Amazon’s compliance, drives positive employee engagement on essential priorities, and increases Amazon’s agility to manage ambiguous and complex situations.

This role can be performed from the following countries: France, Italy, Spain, Germany, Luxembourg, UK. There will be travel required up to 30% of the time, mostly within the EU.

Key job responsibilities

EU REGULATORY COMPLIANCE AND COORDINATION:

• Working with Public Policy to identify approved and emerging regulations
• Conducting impact analysis at pan-EU level, and support gap analysis across EU countries
• Coordinating the preparation required at country level
• Being accountable for the EXR working backward plan of the Corporate Sustainability Reporting Directive (CSRD) and Corporate Sustainability Due Diligence Directive (CSDDD)

THIRD-PARTY STRATEGY MANAGEMENT:

• Maintain up-to-date information and external insights about relevant developments and trends
• Develop engagement strategies in collaboration with Public Policy and Public Relation
• Provide reactive and proactive recommendations for third-party management, notably in case of significant development (UK reform)

EMPLOYEE ENGAGEMENT AND PROUDNESS CAMPAIGNS

• Design and deliver training actions to enhance ER capacities within the HR and Senior leaders’ functions
• Collaborate with Public Relations and Internal Operations Communications to design and develop campaigns that enhance employee pride on Amazon. Lead “test & learn” initiatives, creative thinking, and action to improve employee sentiment

EMPLOYEE RELATIONS FRAMEWORK DEVELOPMENT

• Develop the ER framework for major transformation cycles (e.g., site lifecycle milestones) to increase pan-EU standardization, lower costs, and reduce time to deliver while enhancing stakeholders and Associate satisfaction

Qualifications

• Bachelor's degree in Employment Law, Industrial Relations, or a related field
• Experience in Employees and Labor Relations management with a focus on pan-EU coverage
• Experience in managing complex stakeholder relationships in matrix environment, including third-party engagement at EU federation level
• Fluency in both written and spoken English (C2) and at least one other European language, including but not limited to French, Spanish, Italian, German
• Master's degree in a related field
• Analytical and problem‑solving skills with the ability to translate complex ELR concepts into actionable strategies
• Communication and influencing skills, with the ability to engage effectively at all levels of the organization and persevere over internal and external barriers to drive resolutions
• Rapidly produces high-quality written communications that concisely analyze problems and move solutions from concept to execution
• Capable of working independently in fast paced, ambiguous environments

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