Senior Employee Benefits Analyst

Lockton; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading benefits consultancy is seeking a Senior Employee Benefits Analyst to support the service delivery of client accounts within the People Solutions practice. This full-time, hybrid position includes responsibilities like preparing client deliverables, managing day-to-day requests, and ensuring compliance with regulatory requirements. The ideal candidate will have a background in the Group Protection Industry, strong MSOffice skills, and the ability to deliver high-quality outputs under pressure.

Qualifications

• Experience within the Group Protection Industry broker or insurer background.
• Proactive and enthusiasm to learn wider benefit consultancy for healthcare and protection schemes.
• Track record of accuracy and attention to detail.
• Ability to adapt under pressure and problem solve.
• Strong MSOffice skills including Excel and PowerPoint.

Responsibilities

• Support the service delivery of client accounts across the People Solutions practice.
• Ensure customer day-to-day operational requirements are met.
• Prepare client deliverables and materials.
• Manage and organise day-to-day requests.
• Participate in routine business meetings with internal teams and clients.

Skills

Sales Experience

Microsoft Office

Customer Service

Communication skills

Microsoft Outlook

Microsoft Word

Business Management

Benefits Administration

Microsoft Excel

Insurance Sales

Customer relationship management

Human Resources

Job description

Title

Senior Employee Benefits Analyst

Location

United Kingdom, London

Work Place

Hybrid

Job Profile

Lockton - Experienced Professional

Description

The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for supporting Consultants in providing client services for an assigned book of business. Duties will include administration & coordination.

Key Tasks and Duties

• Working alongside the Consultant ensuring that our customers day-to-day operational requirements are met.
• Preparation of client deliverables and materials including but not limited to periodic status reports and financial & technical summaries.
• Manage and organise day to day requests to support quicker resolution decision making and accurate execution. This includes performing quality control checks on various customer facing reports identifying actions and providing support as necessary to the consultant.
• Participate in routine business meetings with internal teams and clients. Identify critical action points stakeholders and ensure follow through to maintain an excellent level of customer service.
• Assist Consultants in tracking project progress and timelines maintaining client files populating and maintaining activity / issues trackers.
• Support team members in addressing and resolving client issues involving claims administration compliance etc.
• Meet all regulatory requirements

Candidate Profile

• Experience within the Group Protection Industry broker or insurer background
• Proactive and enthusiasm to learn wider benefit consultancy for healthcare and protection schemes
• Proven experience in working to deadlines
• Track record of accuracy and attention to detail
• Ability to adapt under pressure and problem solve
• Ability to support add value and provide high quality outputs
• Robust comprehension and calculation skills
• Strong MSOffice skills including Excel and PowerPoint
• Impeccable attention to detail
• Strong organisation and prioritisation skills
• Fast learner with the ability to pick-up new processes skills and knowledge
• Strong team working and individual intuition
• Personable and professional with internal and external parties

Custom section 3

Scheduled

Employment Type

Full Time Permanent

Required Experience

Senior IC

Key Skills

Sales Experience, Microsoft Office, Customer Service, Communication skills, Microsoft Outlook, Microsoft Word, Business Management, Benefits Administration, Microsoft Excel, Insurance Sales, Customer relationship management, Human Resources

Vacancy

1