Senior Ecommerce Data & Insights Manager

Glanbia plc; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global nutrition company in London is seeking a Senior Ecommerce Data & Insights Manager. This role involves transforming data into actionable insights, developing omnichannel strategies, and leading performance reporting across the EU. The ideal candidate has over 5 years of experience in ecommerce insights and strong analytical skills, with proficiency in data visualization tools. This position offers competitive compensation and the opportunity for career development on a global stage.

Benefits

Competitive compensation package

Continuous learning opportunities

Staff discounts

Generous family leave policy

Qualifications

• 5+ years in ecommerce insights and digital analytics.
• Deep understanding of eCommerce ecosystems including DTC, marketplaces, and eRetailers.
• Proven ability to distil insights from data and communicate them effectively across teams.

Responsibilities

• Transform online and category data into actionable insights.
• Develop and execute data-driven omnichannel strategies.
• Lead performance tracking and reporting across EU eCommerce.
• Monitor competition and deliver pricing analysis.

Skills

Ecommerce insights

Digital analytics

Data visualisation (Power BI/Tableau)

Analytical skills

Microsoft Excel

Microsoft PowerPoint

Job description

A vacancy has arisen for a Senior Ecommerce Data & Insights Manager to join our EU eCommerce team in London, UK. This is a permanent position and will report to the Head of eCommerce & Insights. This role focuses on transforming online, category, and shopper data into clear, actionable insights that drive commercial planning and digital growth.

Insight Generation & Category Strategy Support

• Analyse eCommerce performance data across channels using tools such as Amazon Seller/Vendor Central, Pacvue, 1DS, Euromonitor, Dexi, CIQ, SimilarWeb.
• Identify trends in shopper behaviour, market dynamics, and digital shelf performance to guide decision-making.
• Connect data insights to broader business strategy and commercial goals.
• Build compelling insight-led narratives for internal stakeholders and retail partners.

Omnichannel Strategy Development & Execution

• Develop and implement data-driven omnichannel strategies based on customer behaviour, competitive landscape, and digital shelf performance.
• Conduct competitive benchmarking using external data sources to inform strategic decisions and identify growth opportunities.

Performance Tracking & Reporting

• Lead the upward reporting of omnichannel performance across the EU, providing regular updates and executive-ready reports and presentations.
• Own CIQ Success Scorecard, tracking KPIs on digital shelf health, share of search, content compliance, and conversion rates.
• Ensure consistency and quality of reporting by reporting data accuracy issues across platforms and vendors.

Competitive & Pricing Intelligence

• Monitor competitor activity and pricing across channels to identify risks and opportunities.
• Deliver pricing and promotional analysis to inform strategy and ensure competitiveness across channels.

Cross-Functional Collaboration & Process Improvement

• Work closely with sales, marketing, media, and supply chain teams to ensure alignment on eCommerce and omnichannel objectives.
• Identify and recommend process improvements that streamline insight delivery and enhance category decision-making.
• Foster a data-led culture by sharing tools, dashboards, and best practices across teams.

Qualifications

• 5+ years in ecommerce insights and digital analytics.
• Deep understanding of eCommerce ecosystems including DTC, marketplaces, and eRetailers.
• Strong analytical skills with experience in data visualisation tools such as Power BI/Tableau.
• Proven ability to distil insights from data and communicate them effectively across teams.
• Experience in omnichannel strategy and performance optimisation.
• Strong Microsoft Excel and PowerPoint skills (insightful data presentations, storytelling to bring analysis to life).

The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritionals, and Joint Ventures. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 6,000 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide.

We welcome and encourage interest from a variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status.

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, and competitive salary.