Senior E-Commerce Manager

Muller UK & Ireland; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading dairy company in the UK is seeking a Senior E-Commerce Manager to drive digital growth across Yoghurts, Desserts & Drinks. In this pivotal role, you will define and execute the eCommerce strategy, collaborating with various stakeholders to build a best-in-class performance across multiple channels. Ideal candidates will have over 3 years of experience in managing UK retail accounts and a strong understanding of digital commerce. The role offers a competitive salary along with additional benefits.

Benefits

Competitive Salary

Bonus scheme

Company car

Contributory pension plan

Life Assurance

Employee Assistance Programme

Generous annual leave increasing with service

Flexible benefits programme

Access to Rewards Benefits Programme

Qualifications

• 3+ years of experience in an eCommerce role managing UK retail accounts.
• Strong understanding of digital commerce and commercial planning.
• Basic team leadership experience required.

Responsibilities

• Develop and lead Müller's eCommerce strategy to grow sales.
• Champion eCommerce in account planning cycles.
• Create a program to upskill internal teams on digital integration.
• Strengthen relationships with digital and grocery partners.
• Lead commercial strategy for Amazon and explore new opportunities.

Skills

E-commerce strategy development

Digital commerce expertise

Performance tracking

Team leadership

Education

Bachelor's degree

Job description

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain. Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes:

Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.

Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

Senior E-Commerce Manager

Location: Market Drayton

Full-Time 18 month FTC

Ready to shape the future of online grocery retail?

Join Müller as our Senior E-Commerce Manager and lead the charge in driving digital growth across Yoghurts, Desserts & Drinks. This is a pivotal role where you'll define and execute our eCommerce strategy, working cross-functionally to deliver best-in-class performance across grocery, quick commerce and wholesale channels.

What You'll Do

• Develop and lead Müller's eCommerce strategy to grow sales and market share.
• Champion eCommerce in account planning cycles and track eJBP opportunities.
• Create a program to upskill internal teams across Sales, Category and Marketing on digital integration.
• Own the digital growth strategy and execution with key stakeholders.
• Build performance trackers and digital shelf scorecards with BI and agency partners.
• Set and evolve Müller's Digital Shelf standards to FMCG best-in-class.
• Strengthen external relationships with digital and grocery partners.
• Collaborate with Shopper Marketing to optimise media mix and ROI.
• Manage external eCommerce agencies and customer-specific touchpoints.
• Oversee the UK dot P&L with Commercial Finance.
• Lead commercial strategy and activation plans for Amazon and explore white space opportunities like TikTok and quick commerce.

What You'll Bring

• Education: Bachelor's degree.
• Experience: 3+ years in an eCommerce role managing UK retail accounts.
• Expertise: Strong understanding of digital commerce, performance tracking and commercial planning.
• Leadership: Basic team leadership experience.
• Mindset: Strategic, collaborative and performance-driven.

Why Join Müller?

At Müller, we're passionate about delivering quality products and driving innovation. You'll be part of a dynamic team shaping the future of digital grocery retail, with opportunities to make a real impact and grow your career.

Benefits

In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:

• Competitive Salary
• Bonus scheme
• Company car
• Contributory pension plan
• Life Assurance
• Employee Assistance Programme
• Generous annual leave increasing with service.
• Flexible benefits programme
• In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store

Apply now to be part of a business that's making dairy delightful and digital transformation exciting.