Senior Distribution Technician

Severn Trent Water; England; On-site; GBP 38,000 - 46,000; Full time

Job summary

A leading water management company is seeking a Senior Repair Technician in England. You will supervise daily site activities related to repairs and maintenance, ensuring safety and high levels of customer service. Ideal candidates will possess excellent organisational skills and a caring attitude, contributing to impactful community service. Competitive salary and comprehensive benefits offered.

Benefits

Salary up to £45,068

28 days holiday + bank holidays

Annual bonus scheme (up to £2,250)

Leading pension scheme

Sharesave scheme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two volunteering days per year

Qualifications

• Ability to organise teams and equipment to minimize costs.
• Experience in site management and customer service.
• Positive character and caring attitude.

Responsibilities

• Organising and supervising daily site activities.
• Managing customer queries and ensuring safety standards.
• Ensuring timely completion of maintenance work.

Skills

Organisational skills

Effective communication

Health and safety management

Customer service

Job description

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Did you know the length of Severn Trent’s water main pipes would wrap around the world just over once? Well, now you do.

It’s a big network, and a big responsibility. Every day 8 million people from Scunthorpe to Stroud rely on us to bring them clean water at the turn of a tap and take away their waste in one flush.

From planning, to digging, to inspecting we welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Which is why we are looking for a new Senior Repair Technician to join our Customer Operations division! This role is responsible for effectively organising and supervising the daily site activities relating to repair, maintenance, replacement, and installation of the Company’s below ground infrastructure network.

You will be ensuring customers are kept informed of works and to effectively manage any customer queries or issues on site ensuring Networks Teams are adhering to a right first-time approach.

WHAT YOU’LL BRING TO THE ROLE

Your key accountabilities in helping us will be:

• You will use your organisational skills to ensure that the repair and maintenance work at site level is carried out in a timely manner to enable meeting of the company performance standards.
• We’re all about effective working, so you will pride yourself on your ability to organise teams and plant / equipment to actively minimise financial costs.
• The safety of all of our stakeholders comes first so you will be responsible for the health, safety and welfare of employees, contractors and customers affected by our works through effective and safe site management.
• You’ll Maintain a high level of customer service through timely completion of customer driven works.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• Salary up to £45,068
• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.

And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.