Senior Director, Retail Property Management

Cobalt Consulting (UK) Ltd; City Of London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A leading property management firm is seeking a Director to manage a prestigious retail property portfolio in the UK. This senior leadership role involves strategic management, client relationship oversight, and driving innovation in sustainability. The ideal candidate should have over 10 years of experience in managing large commercial portfolios and a strong financial background. This position offers a competitive salary, hybrid working environment, and professional development opportunities.

Benefits

Competitive salary

Performance-related bonus

Hybrid working model

Access to professional development programmes

Supportive company culture

Qualifications

• 10+ years' experience managing large-scale, institutional-grade commercial or retail portfolios.
• Experience of full P&L accountability.
• Strong skills in integrated service delivery models.

Responsibilities

• Lead the strategic management of a UK retail portfolio.
• Oversee cross-functional teams for service delivery.
• Champion digital transformation and sustainability initiatives.

Skills

Strategic leadership

Client relationship management

Financial acumen

Communication skills

Data-driven innovation

Education

MRICS qualification (or equivalent)

Job description

Overview

Director - Property Management (Retail Portfolio Leadership). Our client is a leading name in commercial property management, known for delivering exceptional value through strategic partnerships and operational excellence. They are now seeking an accomplished Director to lead a prestigious UK retail property portfolio and a select group of institutional clients. This is a senior leadership opportunity to shape the next generation of property management - blending innovation, sustainability, and client-centric excellence.

Key Responsibilities

• Lead the strategic management of a major UK retail portfolio, ensuring the highest standards of service delivery.
• Act as the primary relationship lead, driving collaboration, efficiency, and alignment with client objectives.
• Oversee cross-functional teams spanning facilities management, finance, health & safety, and ESG disciplines.
• Champion digital transformation and sustainability initiatives that enhance asset performance and occupier experience.
• Deliver strong financial results, overseeing P&L, budgets, and revenue growth across multiple client accounts.
• Foster a culture of excellence, innovation, and accountability within a diverse, matrix-managed team.
• Represent the business externally, strengthening market presence and driving continuous improvement in service delivery.

Key Requirements

• Minimum of 10 years\' experience managing large-scale, institutional-grade commercial or retail portfolios.
• Proven record of strategic leadership, client relationship management, and commercial performance.
• Strong financial acumen with experience of full P&L accountability.
• Expertise in integrated service delivery models across property, facilities, and asset management.
• Demonstrated ability to drive innovation through data, technology, and sustainability practices.
• Exceptional communication, presentation, and stakeholder management skills.
• MRICS qualification (or equivalent professional status) is preferred.

Perks & Benefits

• Competitive salary with performance-related bonus.
• Hybrid working model with flexibility for travel across key UK sites.
• Opportunity to lead a high-profile, national portfolio within a forward-thinking organisation.
• Access to professional development programmes, including leadership and talent initiatives.
• Supportive and collaborative company culture, focused on wellbeing, inclusion, and career growth.

Apply Now

If you are an accomplished property management leader with a passion for innovation, excellence, and strategic client delivery, we'd love to hear from you. Apply online today to join a business where your leadership will shape the future of retail property management.