Senior Director, Product - Currencycloud

Visa; City of Westminster; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A leading global payments technology company is seeking a Senior Director for Product in their Account & Wallet Payouts team. This role involves driving efficiency in Visa Direct, managing product development, and leading a team of product leaders. The ideal candidate will have over 12 years of experience in product management within the payments industry, demonstrating strong strategic thinking and excellent communication skills. This hybrid role is based in London, requiring attendance for three days a week.

Qualifications

• 12+ years’ experience in product development/management, ideally in payments or financial services.
• Strong executive presence and disciplined in prioritization.
• Mature understanding of payment and liquidity-management systems.

Responsibilities

• Drive efficiency and growth in Visa Direct with end-to-end product ownership.
• Manage product roadmap based on market trends and stakeholder input.
• Lead and mentor product leaders and cross-functional teams.

Skills

Strategic thinking

Excellent communication

Client focus

Team leadership

Influencing skills

Job description

Visa is searching for the Senior Director for Product in our Account & Wallet Payouts team. This leader plays a crucial role in driving efficiency and growth in Visa Direct and will have end‑to‑end ownership of product development and management, including identifying and prioritizing ideas, discovery, inception, implementation, product launch, post‑launch enhancements, pivots, and sunsetting products and features. They are responsible for setting the vision, strategy, and managing roadmap and backlog for their product, and establishing Visa as a trend‑setter in the real‑time payment industry.

This is a hybrid position based in the London Paddington office. The role requires attendance in the London office three days per week (Tuesdays, Wednesdays and Thursdays).

Responsibilities

• Stay up to speed with the latest developments and trends in the payment industry and identify emerging opportunities and threats for Visa Direct; stay up‑to‑date on client fund management, safeguarding techniques and payment‑related liquidity management and optimisation.
• Define and manage the product roadmap based on market trends, stakeholder input and the overarching company strategy and product vision.
• Oversee new product and feature implementation, working with technology, sales, account management, operations, risk and other functions; directly unblock product leaders and managers.
• Define and monitor metrics for launched solutions, drive continuous improvement and enhancement of products and features.
• Lead, mentor and provide direction to the team of product leaders and managers, and cross‑functional teams as appropriate.
• Communicate and showcase the team’s achievements, learnings and best practices to internal and external audiences.
• Champion Visa values across the organization; act as an ambassador to attract world‑class and diverse talent, while developing internal talent that will help Visa thrive.

Qualifications

• Strategic thinker: superior strategic and analytic skills, capable of clearly communicating a long‑term vision, forecasting, planning and executing on initiatives across different time horizons.
• Communication: excellent communication, presentation and storytelling skills, with the ability to articulate complex and technical concepts to a variety of audiences and influence senior stakeholders.
• Client focus: cultivates partnerships with current and potential customers across the payment ecosystem, understands the industry and links potential client needs to future product development initiatives.
• Team leadership: identifies, develops and leads a team of product specialists through people‑management and development programs in accordance with Visa values, fostering an inclusive culture and planning for succession.
• Influence & relationship building: exhibits consistent leadership behaviours in internal interactions with peers, senior management, clients and third‑party vendors; works effectively across a global matrix organisation.
• Champion for talent: engenders trust as a leader, internally and externally, championing the Visa brand for high‑potential and diverse talent and creating an inclusive environment.

Personal Characteristics

• An intellectually curious, humble leader with compassion and the ability to engage, enable and inspire others.
• Owner mindset, creative and resourceful in overcoming barriers and unexpected roadblocks, courageous in spirit, driving change through collaboration and innovation.
• A hands‑on approach to all activities with real passion and high levels of energy; agile and comfortable adapting to different environments.
• High personal standards of ethics and integrity towards employees, stakeholders and customers; an authentic leader who intuitively engenders an inclusive environment and enables the business to reach its goals.
• Diversity of thought and experience: remains open to new perspectives and feedback, actively seeks diverse points of view.
• High learning‑agility with a real interest in the payment ecosystem and a technology/digital‑first approach.
• Entrepreneurial and comfortable with ambiguous, change‑led environments, self‑confident with an authentic style that gravitates to championing change.
• Eager to seek a challenge and expand frontiers, brings a visionary approach and sets high goals.
• Committed to building a community through Visa’s Leadership Principles.
• Lead Courageously, Obsess about Customers, Collaborate as One Visa, Execute with Excellence.

Ideal Candidate

• 12+ years’ experience in product development/management with a track record of improving products in a large, complex organisation, preferably in payments or financial services.
• Natural collaborator with excellent communication skills and strong executive presence; disciplined in prioritisation, commercially driven and comfortable with ambiguity.
• Functional product experience: mature understanding of payment and liquidity‑management systems, value‑added services, product‑lifecycle strategies, design and execution.
• Highly competent and influential in communication, liaising with various stakeholders both internally and externally.

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you’ll have the opportunity to create impact at scale – tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community and to the world.