Senior Digital IT Support Engineer - NHS Innovation

NHS; Manchester; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare institution is seeking a Senior Digital IT Support Technician to provide comprehensive IT support across various sites. The successful candidate will troubleshoot hardware/software issues, manage incidents, and assist with the installation of networking equipment. A degree or equivalent experience is essential, alongside customer-facing IT support skills. The role offers a salary range of £31,049 to £37,796 per annum (pro rata) and emphasizes the importance of diversity and inclusion in the workplace.

Qualifications

• Degree or equivalent, or relevant experience in IT.
• Evidence of personal development.
• Experience in an NHS IT environment is desirable.

Responsibilities

• Provide first-, second- and third-line IT support.
• Troubleshoot and resolve hardware and software issues.
• Support system administration tasks like backups.

Skills

Customer-facing IT infrastructure support experience

Knowledge of local area networks and server support

Experience using service-desk systems

Ability to work flexibly under pressure

Education

Degree or equivalent

Evidence of personal development

Tools

Microsoft Office Suite

SCCM

Job description

A leading healthcare institution is seeking a Senior Digital IT Support Technician to provide comprehensive IT support across various sites. The successful candidate will troubleshoot hardware/software issues, manage incidents, and assist with the installation of networking equipment. A degree or equivalent experience is essential, alongside customer-facing IT support skills. The role offers a salary range of £31,049 to £37,796 per annum (pro rata) and emphasizes the importance of diversity and inclusion in the workplace.