Senior DevOps Engineer

Elavon; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A financial technology company in London is seeking a Dev Ops professional to maintain payment applications and ensure their availability. The ideal candidate will have extensive experience in AWS and automation tools, with a focus on continuous delivery in a high-transaction environment. The role offers a hybrid work schedule and involves collaboration with multiple teams to enhance service delivery.

Benefits

Diverse working environment

Career development resources

Health and financial security benefits

Qualifications

• Extensive experience with AWS.
• Proficient in scripting languages.
• Solid background in using monitoring tools.
• Strong knowledge of automation tools.
• Experience in DevOps support in high-transaction environments.

Responsibilities

• Maintain and support Opayo Payments Applications.
• Collaborate with development teams for new product designs.
• Monitor live environments and resolve issues.
• Work with teams to deploy software releases.
• Provide production support when necessary.
• Automate tasks to reduce overhead.
• Contribute to departmental projects.

Skills

AWS

Scripting languages

Monitoring tools (SumoLogic, New Relic)

Automation tools (Puppet, Ansible, Terraform)

DevOps support model

Production environment experience

Team communication

Job description

Overview

At U.S. Bank, we’re on a journey to do our best. Helping customers and businesses make better and smarter financial decisions, enabling communities to grow and succeed, is our emphasis. A career with U.S. Bank offers a wide, ever-growing range of opportunities from Day One.

Elavon, a wholly owned subsidiary of U.S. Bank, builds platforms and ecosystems to help over 1.5 million customers achieve their financial goals. We provide payment solutions powered by the latest technology, including transaction processing and customer service, and we invite you to explore what motivates and energizes your career goals: partnering with customers, communities, and colleagues.

Job Description

The Dev Ops Team ensures Opayo Web Applications are delivered through Development, Test, and Production environments in an automated Continuous Delivery process. Opayo is a high-transaction environment with 24/7 availability. The team maintains core applications, monitors systems, and responds to issues in line with departmental SLAs.

Key accountabilities and decision ownership

• Maintaining and supporting Opayo Payments Applications, using monitoring tools to detect failures, investigating/resolving issues, and writing custom monitoring scripts.
• Collaborating with development teams to design new products and architect new solutions.
• Monitoring Live environment to detect failures and investigate/resolve issues.
• Working with the Development & Test Teams to deploy software releases.
• Providing production support as required inside and outside standard hours.
• Reducing BAU overhead by replacing manual tasks with automated solutions.
• Contributing to continual improvement for self, team, and supported systems.
• Participating in departmental projects per the technology roadmap.
• Cooperating with 3rd parties and partners to ensure product compliance and stability.

Skills, know-how and experience

Must have:

• Extensive experience with AWS
• Extensive experience with scripting languages
• Extensive experience with monitoring tools (SumoLogic, New Relic)
• Extensive experience with automation tools (Puppet, Ansible, Terraform)
• Extensive experience in a DevOps support model
• Experience working in a highly available, high-transaction production environment
• Demonstrable experience communicating in a fast-paced, results-oriented, team-based environment

Preferred: Proven experience with payment gateways

Key performance indicators

• System uptime and downtime aligned with Operational SLAs
• All releases follow defined processes and procedures
• Participation in Oncall rota (additional on-call allowance)
• Objectives achieved through scripts maintained in source control

Key stakeholders

• Operations, Database, Infrastructure and Network Teams
• Agile scrum Teams
• Security Team

Location

The role offers a hybrid / flexible schedule with an in-office expectation of 3 or more days per week, and flexibility to work outside the office location for other days.

Eligibility

This position is not eligible for visa sponsorship.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

We offer an exciting, fast-paced and diverse working environment with employees of many nationalities. We provide benefits to protect your health and financial security, and we invest in your career growth with development resources that give you the opportunity to stretch and shine.

Note: Posting may be closed earlier due to high volume of applicants.