Senior Deployment Strategist

Fortescue Metals Group; Kidlington; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Aviva workplace pension

Group life assurance

Group income protection

Electric car scheme

Health cash plan

Employee assistance programme

Private medical insurance

26 days’ annual leave + public HOL + 5

On-site gym and discounted nationalGyM

Job summary

Fortescue Zero, the green technology and engineering arm of Fortescue, is seeking a Senior Deployment Strategist to work with automotive and commercial vehicle customers. You will translate complex battery software capabilities into practical business outcomes and lead deployment from discovery through adoption and growth.

You’ll collaborate with Sales and Elysia’s technical experts to deliver successful customer outcomes and support ongoing growth of the battery intelligence platform.

Qualifications

• Significant experience in enterprise B2B software sales, strategic or technical account management.
• Track record of building trusted relationships with senior customers and navigating complex decisions.
• Experience progressing customer opportunities and supporting adoption, account growth or expansion.
• Strong communication, negotiation and presentation skills.
• Ability to translate technical software and data concepts into business value.
• Experience using a CRM to manage customer activity and opportunities.
• Strong organisation and collaboration skills; ability to work on-site in Kidlington.
• Experience in automotive, commercial vehicles, battery technology, electrification or heavy industry.
• Familiarity with cloud, embedded software, data or AI solutions.
• Technical background in automotive engineering, software development, manufacturing or related field.
• Existing relationships in the automotive or commercial vehicle sector, including OEM innovation teams.

Responsibilities

• Build trusted relationships with senior commercial and technical stakeholders across automotive and commercial vehicle customers.
• Develop account plans that connect customer priorities with Elysia’s battery intelligence solutions.
• Support discovery and scoping discussions, translating battery and software capabilities into business benefits.
• Coordinate onboarding, deployment and product adoption with technical specialists to ensure delivery.
• Partner with Sales to develop proposals, presentations and business cases showing value.
• Monitor progress, coordinate internal teams and identify risks to keep delivery moving.
• Identify opportunities for wider product adoption, renewals and account growth with Sales and Principal colleagues.
• Maintain accurate customer and opportunity information in Salesforce and share insights to improve products and experience.

Skills

Enterprise software sales

Strategic account management

Customer success

CRM proficiency

Commercial judgement

Stakeholder management

Communication skills

Technical software concepts

Autonomy in multi-stakeholder contexts

Tools

Salesforce

Job description

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Location: Kidlington, UK, with customer travel across Europe
Working pattern: Full-time, hybrid, 40 hours per week. The role is UK-based, supports remote US customer coverage and does not require customer travel
Contract: Permanent

THE POWER OF NOW

Fortescue Zero develops, tests and deploys technology to help decarbonise industry. As Fortescue’s green technology and engineering business, it works across areas including power systems, motorsport, battery intelligence and autonomous fleet solutions.

We’re looking for a Senior Deployment Strategist to join Elysia, Fortescue Zero’s battery intelligence business. You’ll work with leading automotive and commercial vehicle customers, helping them understand, adopt and get the most from Elysia’s battery intelligence software. Combining technical understanding with commercial awareness, you’ll build trusted customer relationships, turn complex technology into practical business value and support customers from initial discussions through to deployment, adoption and growth. Working closely with Sales and Elysia’s technical experts, you’ll play an important role in delivering successful customer outcomes and supporting Elysia’s continued growth.

Elysia develops battery software and analytics to help improve the safety, reliability, performance and lifespan of battery systems. Its solutions combine expertise in electrochemistry, battery systems and data science, and are used in applications including automotive, energy storage and heavy industry.

Working across cloud-based analytics and embedded battery management systems, Elysia helps customers better understand and manage their battery assets. Its work draws on more than a decade of battery expertise and experience shaped by high-performance electric vehicles and real-world operating environments.

How we work

At Fortescue Zero, we push the boundaries of engineering to develop technology for real-world challenges, from motorsport to mining. At Elysia, we bring together expertise in battery systems, electrochemistry and data science to develop battery intelligence solutions. Fortescue is committed to an inclusive workplace where people are supported to bring their perspectives and do their best work.

What you’ll do

In this role, you will:

• Build trusted relationships with senior commercial and technical stakeholders across automotive and commercial vehicle customers
• Understand customer needs and develop account plans that connect their priorities with Elysia’s battery intelligence solutions
• Support customer discovery and solution scoping discussions, translating complex battery and software capabilities into clear business benefits
• Coordinate customer onboarding, software deployment and product adoption, working closely with Elysia’s technical specialists to support successful delivery
• Partner with Sales and other teams to develop proposals, presentations and business cases that demonstrate the value of Elysia’s solutions
• Monitor customer progress, coordinate internal teams and proactively identify risks or challenges to keep delivery moving forward
• Identify opportunities for wider product adoption, renewals and account growth, supporting Sales and Principal colleagues in progressing opportunities
• Maintain accurate customer and opportunity information in Salesforce, sharing insights and feedback to help improve Elysia’s products and customer experience

What you’ll bring

To be successful in this role, you’ll combine enterprise customer-facing experience with commercial judgement and the ability to make technical software relevant to business outcomes. You’ll also have:

• Significant experience in enterprise B2B software sales, strategic or technical account management, customer success, deployment strategy or a related customer-facing role
• A track record of building trusted relationships with senior customers and navigating complex, multi-stakeholder decisions
• Experience progressing customer opportunities and supporting adoption, account growth or expansion
• Strong communication, negotiation and presentation skills, with the ability to influence customer and internal stakeholders
• The ability to understand technical software, data or battery concepts and explain their value in business terms
• Experience using a CRM to manage customer activity and opportunities
• Strong organisation and collaboration skills, and the ability to work on-site in Kidlington in line with the agreed roster
• Experience in automotive, commercial vehicles, battery technology, electrification or heavy industry
• Familiarity with cloud, embedded software, data or AI solutions
• A technical background in automotive engineering, software development, manufacturing or a related field
• Existing relationships in the automotive or commercial vehicle sector, including OEM innovation teams

About you

You’re interested in pioneering technology and its potential to support a more sustainable future. You’re motivated by the opportunity to contribute to work with real-world impact and help advance battery intelligence.

Benefits include, subject to eligibility and scheme rules:

• Aviva workplace pension
• Group life assurance
• Group income protection
• Electric car scheme
• Health cash plan
• Employee assistance programme
• Private medical insurance
• 26 days’ annual leave, plus public holidays, with the option to purchase up to 5 additional days per year
• Free on-site gym access and discounted national gym memberships

Additional information

You do not need to meet every desirable criterion to apply. If you meet the essential criteria and are interested in the role, we encourage you to apply. Fortescue Zero welcomes applicants with a range of backgrounds, experiences and skills, and is committed to an inclusive recruitment process.

If you need reasonable adjustments at any stage of recruitment, please contact [e-mail].

Appointment may be subject to pre-employment checks relevant to the role. We will explain any required checks during the recruitment process.