Senior Demand Forecasting Analyst

So Energy; Manchester; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading energy company in the UK is seeking a Senior Demand Forecasting Analyst. The role involves running demand forecasting models for gas and electricity, leading analysis into customer behavior, and mentoring team members. Candidates should have a strong background in mathematics and statistics with excellent skills in SQL and Python. This position supports hybrid working arrangements.

Benefits

Up to 10% performance bonus

Annual salary reviews

Hybrid working arrangement

Enhanced family leave

Access to wellbeing programs

Qualifications

• Strong background in mathematics and statistics.
• Experience in data extraction and analysis using SQL and Python.
• Ability to work collaboratively in a team.

Responsibilities

• Run the daily demand forecasting models and calculate expected customer demand.
• Recommend and implement changes for improved model accuracy.
• Lead analysis into customer behavior and industry trends.

Skills

Mathematics and statistics background

Excellent modelling skills (e.g. SQL, VBA & Python)

Prior experience with machine learning libraries

Team player

Excellent stakeholder abilities

Good organisational and planning skills

Education

Mathematics, science, engineering, economics or similar degree level education

Tools

SQL

Python

VBA

Google Cloud Platform

Job description

Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we’ll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us!

Location: London or Manchester

Sponsorship: We are unable to offer sponsorship for this role

The Role

As a Senior Demand Forecasting Analyst, you will be responsible for running the daily demand forecasting models, which are in place to calculate the expected customer demand for gas and electricity usage. You will be expected to recommend and implement changes to the models that will deliver greater stability and accuracy, whilst supporting and mentoring the other analysts in the team.

You’ll be tasked with leading the analysis into customer behaviour, trends and insight. These initiatives will include subjects such as demand destruction, introduction of half hourly settlement, customer churn and price elasticity.

This role will be part of the wider Trading department and as such the successful candidate will work closely on Pricing and Hedging projects.

Reporting to our Demand Forecasting Manager, Steven

Why So Energy?

So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 300,000 customers and over 450 Energists (what we call our people). We’re customer-centric, tech-led, and passionate about sustainability.

We’re driven to do our best for our customers, for each other, and for our planet. That’s why we’ve built a workplace culture that’s supportive, empowering, inclusive, and full of opportunities to grow and make an impact.

At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do:

• Clear
• Honest
• Ambitious
• Inquisitive
• Caring
• Sustainable

What you’ll be getting up to in this role:

• Utilise advanced SQL and Python skills to extract, clean, and analyse complex datasets, providing meaningful insights.
• Produce the short-term and long-term daily demand forecasts with the aim of accurately modelling customer consumption.
• Lead the efforts to continually improve demand forecasting models, processes and systems for power, gas, environmental product purchases.
• Responsible for monitoring the forecasting performance and delivering industry leading settlement accuracy, with a focus on setting and achieving appropriate MAPE targets.
• Leading the continued development of key customer behaviour modelling, e.g. Demand destruction, within contract churn and portfolio movement between fixed and variable products
• Stay updated with industry trends and emerging technologies in data analysis and data science.
• Supporting the Regulations team on RFI (Requests for information)
• Supporting the Financial teams with business planning
• Supporting the Trading department to develop both Trading and Pricing strategies

You’re a great match if:

Essential requirements:

• Mathematics and statistics background
• Excellent modelling skills (e.g. SQL, VBA & Python)
• Prior experience with machine learning libraries
• Team player
• Excellent stakeholder abilities
• Good organisational and planning skills

Nice to have requirements

• Understanding of energy wholesale markets and commodity risk
• Experience with Google Cloud Platform
• Understanding of industry process & parties
• Knowledge of gas and electricity forecasting (domestic suppliers)
• Mathematics, science, engineering, economics or similar degree level education

Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don’t tick all the boxes.

Our Hiring Process:

1. Talent Screen - 20 minutes Teams call
2. 45 minute Technical Interview
3. Hiring Manager interview and presentation with our Demand Forecasting Manager & Head of Trading

What’s in it for you?

Smart Working Charters

• Hybrid working – Each team has its own Smart Working Charter. Ask your talent partner for more details.

Growth & Development

• Personalised learning & development budgets– to support your growth journey, L&D buddies to guide you along the way.
• Internal learning platform – with thousands of valuable resources.

Pay & Reward

• Up to 10% performance bonus – based on company and personal performance.
• Annual Salary Reviews – to ensure we remain competitive in the market.
• Commitment to being a real living wage provider.

Time Off That Matters

• Your birthday off – it only comes once a year, so enjoy it!
• 3 So Giving Days – spend time supporting a cause you care about.
• Enhanced family leave – supporting you through every life chapter.

Health & Wellbeing

• Unmind – Access to personalised coaching or therapy to support your mental wellbeing.
• Physical Support – Free eye tests, flu vaccinations.
• Access to Perkbox – Additional wellbeing & savings benefits.
• Menopause Policy– To ensure all employees are being taken care off.

Belonging & Recognition

• Affinity Groups – join one of our employee groups to foster meaningful connections.
• Bi-annual Value Awards – because your hard work deserves recognition.
• Monthly events – to find balance and bring our team together.
• Charitable Fundraising – to give back to our communities.

Diversity, Equity, Inclusion & Belonging

As a Disability Confident Committed employer, we encourage applications from everyone, and we will ensure fair and accessible recruitment for all. At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn’t just an initiative at So Energy. We strive to embed it throughout our entire culture.