Senior Delivery Manager

Skipton Building Society; Skipton; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

25 days leave + bank holidays + 30 max

Pension contribution match

Private medical insurance

Health & wellbeing app

Cycle-to-work

Discounted gym memberships

Home and Tech voucher

Job summary

Skipton Building Society is hiring a Senior Delivery Manager to lead our agile teams of teams, driving strategic alignment and the seamless flow of value across mission-critical change.

You will join the Change Delivery Team, coaching Delivery Leads and Analysts while partnering with Product, Platform and Architecture to shape priorities. The role operates in a hybrid model with three days in Skipton and two remote days.

Qualifications

• Proven leadership coaching and line-management of Delivery Leads and hybrid teams
• Deep expertise in Lean-Agile delivery; hands-on senior delivery leadership in scaled agile environments (SAFe, Scrum, Kanban)
• Strong facilitation, communication and stakeholder management skills across organisational levels
• Experience delivering complex technology initiatives (software, infrastructure, DevOps, business transformation)
• Ability to balance strategic priorities with day-to-day delivery and provide clear direction
• Analytical, data-driven mindset focused on continuous improvement
• Experience leading large-scale change in regulated sectors (financial services advantageous)

Responsibilities

• Lead and facilitate Agile Service Delivery ceremonies (PI Planning, ART Syncs, System Demos, Inspect & Adapt)
• Coach and develop Delivery Leads and Analysts; drive performance and career growth
• Drive continuous improvement across the ART to improve delivery flow and Agile maturity
• Remove impediments and enable cross-team collaboration to achieve business and technology outcomes
• Partner with Product, Platform, Architecture and Business stakeholders to shape priorities and optimise backlogs
• Monitor and report delivery progress, risks, dependencies, milestones, governance and compliance
• Champion a culture of learning, innovation and organisational change for scaled agile practices

Skills

Lean-Agile delivery

Scaled Agile (SAFe/Scrum/Kanban)

Coaching and line-management

Facilitation & stakeholder management

Delivery leadership across large prog

Change delivery in financial services

Job description

We are recruiting for a Senior Delivery Manager to lead our agile 'teams of teams', driving strategic alignment and the seamless flow of value across mission-critical business and technical change.

Every change we deliver is ultimately for our customers. We’re delivering new experiences centred around their needs, ensuring faster, simpler, and more connected customer experiences that genuinely add value.

At Skipton, we're founded on fairness. We exist to do right by our members - and we believe that starts with doing right by our people. So whoever you are and whatever you bring, there's a place for you here and a genuine plan for where you go next.

What You’ll Do

Every day at Skipton is innovation day. Join our Technology team and you'll discover that we’re constantly focused on real challenges as we build the tools that get things done for our members - quicker than you imagine.

You will be joining the Change Delivery Team, consisting of 2 Senior Enterprise Change Managers, 3 Senior Delivery Leads, 5 Senior Delivery Managers, 1 Senior Change Optimisation Manager, 1 Senior Enterprise PMO Manager and 1 Senior Journey Experience Manager. You will work alongside a wider network of change professionals.

• Lead and facilitate Agile Service Delivery ceremonies, including PI Planning, ART Syncs, System Demos, and Inspect & Adapt events.
• Manage, coach, and develop a team of Delivery Leads and Analysts, driving performance, capability, and career growth.
• Drive continuous improvement across the ART to enhance delivery flow, quality, predictability, and agile maturity.
• Remove impediments and enable effective cross-team collaboration to achieve business and technology outcomes.
• Partner with Product, Platform, Architecture, and Business stakeholders to shape priorities, manage dependencies, and optimise backlogs.
• Monitor and report on delivery progress, risks, dependencies, milestones, governance, and compliance requirements.
• Champion a culture of learning, innovation, feedback, and organisational change, supporting the adoption of scaled agile practices.

We work in a hybrid way, balancing flexibility with collaboration. For this role, you'll typically spend three days a week in our Skipton office, with the remaining two days working from home.

What You’ll Need

• Proven leader with experience coaching, developing, and line-managing Delivery Leads, Analysts, and hybrid teams.
• Deep expertise in Lean-Agile delivery, with hands-on experience in senior delivery leadership and scaled agile environments (SAFe, Scrum, Kanban).
• Strong facilitation, communication, and stakeholder management skills, with the ability to influence at all organisational levels.
• Broad experience delivering complex technology initiatives, including software, infrastructure, DevOps, and business transformation programmes.
• Ability to balance strategic priorities with effective day-to-day delivery, bringing clarity and direction in complex environments.
• Analytical and data-driven, with a strong focus on continuous improvement, performance optimisation, and measurable outcomes.
• Experienced in leading large-scale change across business and technology functions; experience within regulated sectors such as financial services is advantageous.

What’s In It For You

Your work matters.

And the way we reward you matters, too.

At Skipton, we offer pay and benefits that really do make life better, together with a genuine thank you for making a difference.

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a max of 30 days
• Matching employer pension contribution (up to 10% per annum)
• Colleague Mortgages and access to Skipton products and services at discounted rates
• Flexible working to help balance your commitments
• Private medical insurance, health and wellbeing app, volunteering opportunities, cycle-to-work scheme, discounted gym memberships
• Lifestyle perks such as a Home and Tech voucher, which can be used at John Lewis, Currys, and IKEA

We're here to make life better for our members.
About Skipton.

Our story began in 1853 in Skipton, North Yorkshire. Today, you'll find us across England and Scotland, from Aberdeen to Plymouth.

We help over a million members put down roots, save for what matters, and feel good about their money. As a mutual, they own us, so everything we do is for them.

You’ll feel that same fairness and purpose in how all 2,500 of our colleagues work together, too

It all means that life at Skipton is more exciting than you imagine.

What it's like to work here
Life at Skipton

We talk and we listen to each other. And we make decisions as a team. That way, you get all the support you need to do work that works for everyone.

For most of our roles there's the option of blended working, which means we mix working from home and meeting in person. The right balance depends on your role, and what works best for you, your manager, and your team.

We also value what everyone brings to Skipton. And we create a fair place where you can be yourself. Our colleague networks play a big role in this. They connect people with similar life experiences and make our workplace warm, friendly, inclusive and welcoming.

It's not just our members who are important to us.
You are, too.

Lots of organisations talk about wellbeing, but they don’t always back it up. As a mutual, we put people first. And that includes the people who work here. So, when we say we care about your wellbeing, we mean it.

Wellbeing isn't just one thing. It's about feeling good, having energy, and being able to be yourself and perform at your best. That's why we offer help for your mental and physical health across five key areas.

What's more, it's help that you can actually use too - not just read about.

You don't need to tick every box - we look for people who care about our members and who want to grow at the same time. The rest can follow.