Senior Delivery Manager

CreateFuture; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

35 days leave

Private medical insurance

Enhanced parental leave

Paid learning development

Job summary

CreateFuture is seeking an experienced project manager to oversee delivery outcomes across scope, time, budget, and quality. You will be crucial in managing project timelines, team performance, and stakeholder relationships, ensuring communication and transparency throughout.

The ideal candidate will have a strong background in consultancy and client services, with proven abilities in managing risks, conflicts, and governance.

Qualifications

• Proven project/delivery management experience in consultancy or client services.
• Good understanding of commercial constructs and client outcomes.
• Experience in project discovery or strategy work.

Responsibilities

• Manage project timelines and track progress.
• Manage team performance and delivery health.
• Identify and manage risks, issues, and dependencies.
• Build relationships with stakeholders and maintain communication.
• Provide progress updates and escalate issues as necessary.
• Remove blockers for the team.
• Navigate and resolve conflicts.
• Maintain governance records.
• Organise key meetings and ceremonies.
• Provide input to stakeholders for best outcomes.

Skills

Project management

Stakeholder management

Communication

Organizational skills

Risk management

Agility

Conflict resolution

Multitasking

Education

Delivery certification (Scrum or PMP)

Job description

Working at CreateFuture
CreateFuture is Version 1 company and AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first.

We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years.

• 35 days leave (including bank holidays).
• Private medical insurance.
• Enhanced parental and adoption leave.
• 40 hours of paid learning and development.

Join us on our journey. Let’s create tomorrow, together, today

About the role and team:

You own delivery outcomes end-to-end across scope, time, budget, and quality. You bring control and transparency to the accounts and/or engagements you run, and you leverage AI to enable yourself and others to focus on the real value add work. Your consulting experience allows you to adapt quickly into different client environments and you are comfortable operating with pace and ambiguity.

What you’ll be doing:

• Managing overall project timelines and track progress against key milestones (across time, budget & quality).
• Managing team performance and delivery health.
• Identifying and managing risks, issues, and dependencies.
• Building relationships with internal and external stakeholders, ensuring effective and transparent communication.
• Providing regular progress updates and escalation of issues when necessary.
• Removing blockers and supporting your team in overcoming challenges.
• Navigating and resolving conflicts where needed.
• Maintaining a good level of governance i.e Keeping a clear record of decisions and progressing action items.
• Organising and facilitating key meetings and ceremonies.
• Providing constructive input and challenge to stakeholders to ensure best outcomes.

We’d love to talk to you if you have:

• Proven project/delivery management experience in a consultancy/client services based model.
• A good understanding of commercial constructs and delivering client/customer outcomes.
• Experience in project discovery or strategy work.
• A recognised delivery certification like Scrum or PMP.
• Strong communication and stakeholder management skills.
• Excellent organisational and planning abilities with a capacity to multitask effectively.
• The ability to juggle competing priorities and remain focused under pressure.

What we’ll offer you:

We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.

We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.

We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.

Inclusion at CreateFuture

We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.

If you need any adjustments or support during the application process, just. We will do what we can to help.