Senior Delivery Manager

WARACLE; Dundee; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Annual leave 35 days

Pension 5%

Death in Service 2x salary

Health plan

EAP & Sickness cover

Hybrid working

Learning budget

Udemy access

Cycle to Work

Gym discounts

Parental leave

Spirit of Waracle

Job summary

Waracle, a digital technology consultancy, is seeking a Senior Delivery Manager to lead complex digital transformations for ambitious clients. You will oversee end-to-end delivery, mentor junior managers, and collaborate with Product, Design and Engineering to achieve clear outcomes.

You will empower teams, manage risks, govern quality delivery, and maintain strong stakeholder relationships while forecasting budgets and guiding resourcing to keep projects healthy and aligned with strategic goals.

Qualifications

• Pragmatic expertise in multiple delivery frameworks and adapting them to fit the team's needs.
• Experience guiding complex digital transformations with open communication and structure.
• Strong commercial awareness with budgeting and resource planning abilities.

Responsibilities

• Coach cross-functional teams on estimation and prioritisation.
• Facilitate risk sessions and guide risks to resolution.
• Ensure governance and quality delivery meeting Definition of Done.
• Collaborate with Product, Design, and Engineering for shared outcomes.
• Navigate stakeholder discussions with empathy and build consensus.

Skills

Delivery leadership

Delivery frameworks

Risk management

Budget forecasting

Coaching

Stakeholder management

Job description

Waracle are looking for a Senior Delivery Manager for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.

We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.

This is a Hybrid role working from either our Glasgow, Dundee or London office 2 days a week

The Role

Are you a collaborative delivery leader who excels at bringing people together, nurturing talent, and guiding complex projects to success? As a Senior Delivery Manager at Waracle, you’ll play a pivotal role in creating supportive, high-performing environments where cross-functional teams can thrive. You will lead complex digital transformations end-to-end, serving as a trusted advisor to clients while mentoring the next generation of delivery talent. If you enjoy empowering teams, tackling big ideas, and building meaningful partnerships, we’d love to welcome you aboard.

Key aspects of the role include:

• Empowering & Coaching Teams: Coach cross-functional team members on estimation and prioritisation, fostering an environment where self-organisation, resilience, and psychological safety can flourish.

• Proactive Risk Management: Facilitate RAID sessions and guide risks to resolution in alignment with our Delivery Playbook, keeping projects smooth and transparent.

• Governance & Quality Delivery: Partner with teams to ensure large project outcomes meet quality standards, embedding best practices and "Definition of Done" outcomes.

• Cross-Functional Collaboration: Bring together Product, Design, and Engineering to build shared clarity on outcomes, manage dependencies, and celebrate shared wins.

• Stakeholder Partnership: Navigate complex discussions with empathy, simplify technical delivery topics, and build consensus among stakeholders.

• Thoughtful Commercial Stewardship: Use budget forecasting proactively to adapt team shape and spend, keeping projects healthy and aligned.

• Building Practice Capability: Mentor junior and mid-level Delivery Managers and help lead Community of Practice initiatives like tooling or delivery metrics.

What you'll bring:

• Pragmatic expertise in multiple digital delivery frameworks (such as Agile, Lean, XP, or Waterfall) and a passion for adapting them to fit your team's unique needs.

• Proven experience managing risks and de-risking complex technical projects through open communication and structure.

• Strong commercial awareness, with comfort around budget forecasting and resource allocation.

• A genuine passion for coaching, mentoring, and lifting up talent around you.

• Clear, empathetic communication skills with a track record of building trusted relationships across clients and internal teams

The recruitment process you can expect for this role is an initial call with your dedicated Talent Attraction Partner who will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period and benefits (the important stuff!). After that, you'll be invited to a two-stage interview process where you have an opportunity to find out more about the role and showcase your skills and experience. Your Talent Attraction Partner will guide you through the whole process to your first day with us.

Our Benefits

We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect:

• Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions.

• Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones.

• Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind.

• Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are.

• Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth.

• Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts.

• Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs.

• Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.