Senior Delivery Manager

We Manage Jobs(WMJobs); Birmingham; Hybrid; GBP 42,000 - 52,000; Full time

Job summary

A leading local authority in Birmingham is seeking a Senior Delivery Manager to lead the delivery of innovative digital products and services. You will guide a multidisciplinary team in managing complex projects, ensuring high-quality outcomes that enhance citizen experiences. Strong project management and stakeholder engagement skills are essential. This position offers professional development opportunities in a supportive environment.

Benefits

Training and development opportunities

A supportive and engaged leadership

Work/life balance benefits

Qualifications

• Experience in managing complex projects, preferably exceeding £5m.
• Strong ability to lead and motivate a multidisciplinary team.
• Excellent communication skills with experience engaging stakeholders.

Responsibilities

• Lead, plan, and deliver digital services and projects.
• Act as escalation point for project issues and manage risks.
• Facilitate communication among product teams and stakeholders.
• Ensure successful transition of project deliverables into service.

Skills

Project management

Stakeholder engagement

Agile methodology

Problem-solving

Communication

Job description

Senior Delivery Manager

Permanent

Grade 5 - £42,839 - £51,356

We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate.

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

This is a thrilling chance to become part of a sizable, dynamic, and collaborative delivery team that is committed to delivering user‑focused, sustainable change. You will work alongside a diverse team to design and deliver cutting‑edge digital products and services that will enhance the lives of our citizens, businesses, and colleagues. Due to Birmingham's magnitude, this is one of the most extensive and fascinating roles in local government, and you can anticipate receiving a degree of responsibility and professional development that corresponds to our aspiration to become a first‑rate digital service

What we are about

As the Digital and Technology Services Delivery Team, we are responsible for implementing various programmes and projects for the Birmingham City Council. Our team has played a crucial role in delivering high‑profile and politically sensitive initiatives, such as the Commonwealth Games and Clean Air Zone. Additionally, we have been actively working on developing our digital products, including the Birmingham Guardian app for field workers, which has been nominated for a national award. With our new low‑code development tool, we have even more potential to create innovative solutions

What you will do

Working as part of a multi‑disciplinary team to directly lead, plan and deliver complex projects, products and new digital services using an agile or waterfall methodology that may exceed £5m

• Act as the escalation point to resolve project issues, remove blockers, and manage risks, issues, dependencies, commercials, budgets, and people.
• Engage, influence and communicate to a range of stakeholder groups to support the delivery and work in the open with the user at the centre of all you do.
• Act as a facilitator and, as required, a spokesperson for product teams that you work with, communicating with stakeholders about the progress of the team.
• Oversee the successful transition into service of project deliverables and ensure that the results of post‑implementation reviews are used to inform, refine, and improve our project approach.
• Be a role model for our values and lead by example to help transform the culture of the organisation.

We will support you with

• An environment that values curiosity, autonomy and working in the open.
• An engaged and supportive leadership with a clear vision.
• Training and development opportunities to help you progress and be the best you can be.
• An inclusive workplace committed to reflecting the public we serve.
• A benefit package designed to promote a great work/life balance.
• Exposure to all digital and technology teams and services areas across the council.

About us

This is an exciting time to be joining Birmingham City Council’s Digital and Technology Services Department. We are Europe’s largest local authority, and with unprecedented investment in people and digital, a solid strategy, empowering leadership and a newly redesigned service to get behind, we are building digital services centred on the needs of our citizens, business and communities that will deliver on Birmingham’s bold ambitions for the city of today and tomorrow.

We are a multidisciplinary team at the heart of transforming public services for the UK’s second largest city. We create, develop, deliver and operate an exceptionally diverse range of services that have a direct impact on improving the lives of 1.2m residents every day.

We are embracing and promoting a truly digital, human‑centred approach for the whole organisation, underpinned by collaboration, openness and innovation. We take advantage of unparalleled access to data, doing things at scale and using technology creatively to re‑imagine the way services are delivered and build the digital council of the future.

This is a hybrid role.

For any informal enquires please contact: [e-mail] quoting ref 3318

Please upload an up‑to‑date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words.

Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification – JD - Senior Delivery Manager (2).pdf

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