Senior Delivery Lead

Scrumconnect Limited; Bridgend; On-site; GBP 80,000 - 120,000; Full time

Job summary

Scrumconnect Consulting is a multi-award-winning UK public sector digital consultancy, delivering agile, digital transformation and platform engineering across central government. The Senior Delivery Lead will own a flagship AI-enabled product from inception to BAU rollout, shaping its development and outcomes in a genuinely formative role.

The candidate will lead ethically with hands-on understanding of practical impacts on teams, and work in a multidisciplinary environment with strong

Qualifications

• Governance, standards, and approval processes within public sector delivery contexts.
• Understanding AI ethics and regulatory implications.
• Experience leading multidisciplinary teams in delivery programs.
• Strong communication and stakeholder management across complex programmes.
• User research-led design and pragmatic, get-it-done approach.

Responsibilities

• End-to-end delivery of a flagship product, from inception through to BAU rollout.
• Integration of the service technically and operationally, including delivery of service and support wrappers.
• Ownership of communications and stakeholder management across a multidisciplinary programme.
• Proactive, structured progress reporting—stakeholders should never need to ask where are we?

Skills

Governance & approvals

AI ethics

Programme, Agile & Waterfall

Stakeholder management

User research & UX

Job description

Newcastle, United Kingdom | Posted on 02/10/2026

Scrumconnect Consulting is a multi-award-winning UK public sector digital consultancy, positively influencing the lives of over forty million UK citizens. We bring deep expertise in agile delivery, digital transformation, and platform engineering across central government.

With a team of over one hundred and twenty-five professionals — more than forty percent of whom are women — we are committed to building inclusive, diverse teams that reflect the communities we serve.

Role Overview

We're looking for a Senior Delivery Lead to take end-to-end ownership of a flagship AI-enabled product, from inception through to business-as-usual rollout. This is a genuinely formative role: you'll be shaping how the programme develops as it goes, not delivering against an already-fixed blueprint, so we need someone who is adaptive, pragmatic, and comfortable with ambiguity.

This is not an \"ivory tower\" role. We're looking for someone who will lead ethically, with real passion for building a good product, and who is hands-on enough to understand the practical implications of decisions on the colleagues and teams around them.

Key Responsibilities and Expected Deliverables

End-to-end delivery of a flagship product, from inception through to BAU rollout.

Integration of the service, both technically and operationally, including delivery of service and support wrappers.

Ownership of communications and stakeholder management across a multidisciplinary programme.

Proactive, structured progress reporting — stakeholders should never need to ask, \"where are we?\"

Essential Skills and Experience

Strong working knowledge of \"Government Stuff\" — governance, standards, and approval processes within a public sector delivery context.

Experience using the AI Playbook, Green/Teal Books, or similar government guidance frameworks.

Experience supporting and leading multidisciplinary teams.

Understanding of AI ethics and the associated legal implications.

Confident use of Programme, Agile, and Waterfall methodologies, with clear tracking and reporting discipline.

Understanding of security implications relevant to product and service delivery.

Strong User Experience / User Research-led experience, combined with a pragmatic, \"get it done\" approach.

Proven Project, Programme, or Product go-live experience at scale.

Desirable Skills and Knowledge

Experience working at, with, or for a central government department.

Experience with document processing, management, and routing at scale.

Experience deploying AI products into live service.

Deeper understanding of AI ethics and legal/regulatory implications.

Particular Challenges and Priorities

This programme is building something new, and the successful candidate will be actively shaping how it develops as part of the wider team — not simply executing against a pre-defined plan. We need someone who is sympathetic to the implications this creates for colleagues, genuinely adaptive in how they work, and willing to lead from the front with real ownership and passion for the product.

Diversity and Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.

We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.