Senior Data Office Operations & Analytics Lead

NTT Global Data Centers EMEA UK Ltd.; Hemel Hempstead; On-site; GBP 65,000 - 90,000; Full time

Job summary

NTT Global Data Centers is seeking a Senior Business Operations Analyst - Data Office to work with business stakeholders, IT, and delivery partners to define and translate complex data requirements into actionable solutions for our global data repository and reporting platform.

You will bridge business problems and technology, support the full lifecycle from requirements to adoption, and help ensure data governance, security, and scalable analytics across the organization.

Qualifications

• Bachelor's degree or equivalent in business, IT, data, or analytics.
• Experience as a Business Analyst in technology services, data, analytics, or platform delivery.
• Experience gathering requirements, stakeholder facilitation, and writing user stories.
• Experience delivering data products, dashboards, ETL, and data warehouse capabilities.
• Knowledge of data governance, data quality, security, and access control.

Responsibilities

• Act as the business analysis lead for data, reporting, analytics, and platform use cases.
• Document and validate business, functional, process, information, and system requirements.
• Translate requirements into functional specs, user stories, acceptance criteria, and reporting specs.
• Analyze current processes and data flows to define target-state improvements.
• Coordinate validation, user acceptance testing, and business readiness activities.
• Support definition of new data products, reports, dashboards, and integrations.
• Maintain business analysis documentation and training materials.
• Ensure governance, security, and enterprise architecture considerations.

Skills

Business Analysis

Stakeholder Facilitation

Requirements Gathering

Process Mapping

Data Warehousing

ETL

Power BI

Data Governance

Security & Access Control

Microsoft Fabric

Education

Bachelor's degree or equivalent in Business/IT/Data/Analytics

Tools

Power BI

Excel

ServiceNow

SAP

Microsoft Fabric

Job description

NTT Global Data Centers is seeking a Senior Business Operations Analyst - Data Office to work with business stakeholders, IT, and delivery partners to define and translate complex data requirements into actionable solutions for our global data repository and reporting platform.

You will bridge business problems and technology, support the full lifecycle from requirements to adoption, and help ensure data governance, security, and scalable analytics across the organization.