Senior Data Centre Services Engineer

WebHosting; Newcastle upon Tyne; Hybrid; GBP 55,000 - 70,000; Full time

Job summary

Pulsant in the United Kingdom is seeking a Senior Data Centre Services Engineer to support critical infrastructure and mentor the Data Centre Services team. You will deputise for the Data Centre Manager and help ensure high-availability services that power digital workloads for clients.

Based in Newcastle with on-call duties (one week in four) and a Monday–Friday schedule, 37.5 hours/week, you will coordinate across two Newcastle data centres and drive standardisation and training within the

Responsibilities

• Hands-on with hardware, software and cabling requests to resolve issues and deliver reliable support for clients.
• First point of contact for clients visiting the data centre, creating a professional and welcoming experience.
• Deputise for the Data Centre Manager and assist with day-to-day management of critical infrastructure.
• Mentor the Data Centre Services team across two Newcastle data centres and provide training.
• Working pattern is Monday-Friday, 37.5 hours per week between 8am-6pm with on-call duties (1 week in 4).

Job description

Pulsant ·United Kingdom, Remote (United Kingdom)

Job Description

The Data Centre Services team works hands-on with a variety of hardware, software and cabling requests, helping to resolve issues and deliver reliable support for both external and internal clients. They are one of the first points of contact for clients visiting the data centre, helping to create a professional and welcoming experience.As a Senior Data Centre Services Engineer, you’ll be the deputy to the Data Centre Manager, assisting them with the day-to-day management and operation of critical infrastructure which is the backbone to the digital services – including AI – that millions of people rely on every day. This person will work closely with the Data Centre Services team across both of Pulsant’s Newcastle data centres, mentoring them to ensure correct standards are adopted and providing training as required.The working pattern is Monday-Friday, 37.5 hours per week between 8am-6pm. This role also has on call responsibilities (1 week in 4)