Senior Data Analyst - Fraud Analytics

Just Eat Takeaway.com; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

Just Eat Takeaway.com is seeking a Senior Data Analyst in Global Fraud Analytics to protect the platform from evolving threats and drive AI-first analytics. You will lead analytics initiatives, build AI workflows, and mentor teams to automate manual processes while ensuring accuracy and security.

You will design dashboards with Looker/Tableau, collaborate with Agile teams, and establish guardrails to maintain a seamless customer experience across multiple markets.

Qualifications

• Experience in data analytics within e-commerce, fintech, or payment processing environments.
• Proven capability to orchestrate multi-agent AI systems and automate data analysis workflows.
• Specialized knowledge of fraud typologies including chargebacks, payment fraud, and promotional abuse.

Responsibilities

• Analyze complex datasets using SQL and AI tools to detect payment fraud, voucher abuse, and emerging typologies.

Skills

Data analytics

Fraud knowledge

Agile teamwork

Communication

Storytelling with data

Tools

BigQuery

Tableau

Looker

Jira

Job description

Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role As a Senior Data Analyst in Global Fraud Analytics, you will lead the charge in protecting our platform from evolving threats while driving an AI-first analytics culture. Working with cross-functional partners, you will deliver data-driven solutions to safeguard our customers, couriers, and partners.

In this role, you will care for our platform ecosystem by balancing cutting-edge AI automation with rigorous sanity checks. Through teamwork, you will build innovative multi-agent systems and AI workflows to simplify operations and elevate fraud mitigation excellence.

These are some of the key components to the position:

• Analyze complex datasets using SQL and AI tools to detect payment fraud, voucher abuse, and emerging typologies.
• Aim high by designing and coordinating multi-agent AI ecosystems to automate end-to-end fraud detection.
• Drive excellence in change management, mentoring colleagues to transform manual workflows into automated AI pipelines.
• Establish robust quality control guardrails and sanity checks on all automated outputs for maximum accuracy.
• Conceptualize AI models to test fraud rules and simulate vulnerabilities to continuously improve platform security.
• Design, implement, and monitor fraud rules to minimize financial loss while maintaining a seamless customer experience.
• Create insightful Looker/Tableau dashboards and AI-enhanced reporting to present clear narratives to senior stakeholders.
• Collaborate across Agile teams using Jira to prioritize sprint deliverables and manage AI-driven integration projects.

What will you bring to the team?

• Experience in data analytics within e-commerce, fintech, or payment processing environments.
• Proven capability to orchestrate multi-agent AI systems and automate data analysis workflows.
• Specialized knowledge of fraud typologies including chargebacks, payment fraud, and promotional abuse.
• Technical proficiency in SQL (BigQuery) and advanced visualization tools like Tableau.
• Strong commitment to achieving goals by implementing guardrails and validation checks for AI-generated data.
• Ability to develop an understanding of internal and external partners to translate complex data into concise narratives.
• Collaborative mindset to act responsibly while making a lasting impact across multi-market environments.
• Familiarity with Agile methodologies, Jira, and database management principles.
• Curiosity and drive to aim higher, solving complex analytical problems with innovative solutions.

At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belongings No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. {Link global ERG document here}

What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team?