Senior Data Analyst - Customer and Product

HANDELSBANKEN PLC; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution in Manchester seeks a Data Analytics Specialist to design and implement business intelligence solutions, manage analytics projects, and collaborate with diverse stakeholders. Candidates should have advanced SQL skills and experience with analytical tools to deliver actionable insights. This role offers a competitive salary, extensive benefits, and opportunities for personal and professional growth.

Benefits

Private medical insurance

Income protection

Life assurance

Market-leading pension contribution

Qualifications

• Experience in mining data to create actionable insights.
• Proven ability to manage Data Analytics projects.
• Knowledge of the latest NLP and LLM techniques.

Responsibilities

• Design and implement business intelligence solutions.
• Manage Data Analytics projects from planning to delivery.
• Collaborate with technology and business stakeholders.

Skills

Advanced SQL skills

Experience with analytical tools (e.g. Tableau, Power BI)

Data storytelling

Working with large, complex data sets

Creative thinking and problem solving

NLP and LLM techniques

Tools

Tableau

Power BI

Python

Job description

Job Introduction

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Main Responsibilities

• Experience of working collaboratively and influencing multiple and diverse stakeholder groups.
• Mining data, to create critical and actionable insights, which will shape and influence Strategy, Product development, Propositions and Customer Journeys.
• Designing and implementing business intelligence (BI) solutions to support data-driven decision making, to present complex analysis is essential.
• Manage Data Analytics projects, including planning, execution, and delivery.
• Build of predictive models and segmentation
• Develop data products utilising Ai applications.
• Work with technology team and business stakeholders to support initiatives and solve problems. Collaborating with system developers, product owners, data architects and business architects to develop and implement solutions.
• Contribute positively to the organisational culture and have a high level of self-initiative.
• Collaborate with other analytics team in the organisation to ensure consistency and/or known differences.
• Be passionate about data and continuously strive to influence evidence led decision making.
• Participate in knowledge sharing, coaching colleagues and team members, playing a key role in driving a culture of continuous development within the analytics team.
• Operates in line with the Bank's Risk Management framework (including sub-frameworks) and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.

Ideal Candidate

• Advanced SQL skills required and experience of Using a variety of analytical tools, programming languages and business Intelligence capabilities e.g. Tableau, Power Bi, QlikView, ThoughtSpot, R, Python etc., with the ability to deliver actionable insights.
• Previous experience of designing and implementing business intelligence (BI) solutions to support data-driven decision making, to present complex analysis is essential, with proven ability for data storytelling.
• Extensive Practical Experience working with large, complex data sets in order to extract business insights and to reach robust and practical conclusions.
• Manage Data Analytics projects, including planning, execution, and delivery.
• The build and delivery of predictive models and segmentation, to identify next best activity.
• Creative thinking and hypothesis generation, problem solving, being curious and bringing new ideas and ways of working.
• Experimenting and identifying best methods, techniques, algorithms for business problems.
• A good working knowledge of the latest NLP and LLM techniques
• Good organisational skills, setting high standard for self and others and being disciplined in delivering to agreed timescales

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.

We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology system systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.

Check our Handelsbanken website for further information

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.

What is in it for you?

• We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
• Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
• A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process - just let us know by email [e-mail] .

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.