Senior Data Analyst - Content protection and discoverability

Springer Nature; Greater London; Sur place; GBP 65 000 - 90 000; Plein temps

Résumé du poste

Springer Nature seeks a data-driven professional to turn traffic, usage and discovery data into signals guiding content distribution and protect against unauthorized access. You will model relationships between discoverability, content consumption and platform traffic, collaborating with product, platform, analytics and security teams.

The role emphasizes building dashboards, measuring detection performance, and communicating insights to senior stakeholders to shape strategy and interventions.

Qualifications

• Strong SQL skills and experience with BigQuery on large-scale datasets.
• Experience analysing web traffic, referral data and user journeys across digital products.
• Ability to connect multiple data sources to build a coherent picture of user behaviour and content usage.
• Excellent communication skills with the ability to translate data insights into actionable recommendations.
• Understanding of data security and governance.

Responsabilités

• Analyse how Springer Nature content is discovered across external channels and platforms.
• Develop and maintain a framework of discoverability metrics, signals and KPIs.
• Build and maintain dashboards and reports communicating discoverability performance and risks.
• Define evidence-based insights to support product, platform, security and senior stakeholders.
• Investigate incidents and anomalous traffic patterns to distinguish legitimate users from automated activity.

Connaissances

BigQuery SQL

Data analysis

Web analytics

Communication

Data security & governance

Visualization tools (Looker Grafana)

Python scripting

Machine learning concepts

Outils

Looker

Grafana

Dataform

dbt

Description du poste

Purpose of the roleThe way that academic research is being communicated to audiences around the globe is changing rapidly. Increasingly, research data can be consumed at scale through AI tools and machine intelligence, creating a moment of transition in research communication, and an opportunity to shape how millions discover, trust, and apply research, accelerating the translation of insight into real‑world impact faster than before.The purpose of this role is to turn Springer Nature’s traffic, usage and discovery data into the signals and evidence the team relies on to maximise the value of our content across the web, navigating this transition. This role sits at the intersection of content discoverability, content protection and data intelligence .You will help the organisation understand how Springer Nature content is being discovered, accessed and used across search engines, academic discovery services, AI-powered tools, content aggregation platforms and other external channels. At the same time, you will identify and measure inappropriate access, automated scraping and content extraction activities to ensure discoverability is achieved without undermining platform traffic, entitlements or commercial value.You will own the analytical foundations of both disciplines: identifying and measuring the signals that indicate successful discovery, as well as those that indicate abuse. Working closely with product, platform, analytics and security teams, you will provide the evidence needed to shape strategy, prioritise interventions and measure outcome s.Key ResponsibilitiesContent Discoverability & External Platform AnalyticsAnalyse how Springer Nature content is discovered across external channels, including search engines, scholarly discovery services, library platforms, aggregators, citation networks, AI-powered discovery tools and emerging content platformsDevelop and maintain a framework of discoverability metrics, signals and KPIs to measure the effectiveness of content distribution and discovery strategiesIdentify the external signals that indicate successful content discovery, engagement and conversion back to Springer Nature propertiesMeasure the impact of metadata quality, indexing, platform integrations and content syndication on discoverability outcomesTrack changes in referral patterns, search visibility and external platform behaviour, identifying opportunities and risksEvaluate the trade-offs between maximising reach and preserving platform traffic, user engagement and commercial valueProvide recommendations to product and business stakeholders on how content should be surfaced, exposed and protected across external ecosystemsBuild analytical models to understand the relationship between discoverability, content consumption, platform traffic and downstream business outcomesContent Protection & Traffic IntelligenceAnalyse WAF, traffic and behavioural data, primarily in BigQuery, to identify scraping, bot activity and unauthorised content extraction using fingerprint analysis, behavioural signals and network dataBuild and maintain a portfolio of detection signals and continuously evolve them as threat actors change their tacticsMeasure detection performance through coverage, precision, false-positive rates and baseline benchmarkingQuantify the scale and commercial impact of content scraping and content leakage to support prioritisation and investment decisionsInvestigate incidents and anomalous traffic patterns, distinguishing legitimate institutional and authenticated users from malicious automationWork closely with the Security Specialist Engineer, who will implement and enforce controls, while you identify, measure and validate the underlying signalsHelp define the evidence base for decisions about content exposure, rate limiting, entitlement enforcement and platform protectionsInsight, Reporting & Stakeholder EngagementDesign and maintain dashboards and reporting that communicate discoverability performance, content protection effectiveness and emerging risksTranslate complex data findings into clear recommendations for product, platform, security and senior stakeholdersEstablish meaningful baselines, benchmarks and success measures for both discoverability and protection initiativesSupport product strategy by providing evidence-driven insights into user behaviour, content consumption patterns and external ecosystem trendsContribute to experimentation and measurement frameworks that assess the impact of product, metadata, discovery and protection changesEssential Skills & ExperienceStrong SQL skills, particularly BigQuery, with experience working on large-scale datasets.Strong analytical and statistical capability, including the ability to identify patterns, anomalies and behavioural trendsExperience analysing web traffic, referral data and user journeys across digital products.Understanding of content discoverability, search and referral ecosystems, or the ability to quickly develop expertise in this areaInterest in bot detection, behavioural analytics, fingerprinting and content protection challengesAbility to connect multiple data sources to build a coherent picture of user behaviour and content usageExcellent communication skills, with the ability to turn data insights into actionable recommendations and compelling stakeholder narrativesStrong understanding of data security and governanceDesirablePython or other scripting experience for data analysis and automationExperience with dashboarding and visualisation platforms such as Looker, Grafana or similar toolsExposure to security analytics, threat intelligence or fraud detectionUnderstanding of SEO, scholarly discovery services, content metadata or digital content distribution ecosystemsFamiliarity with access management, authentication or entitlement systemsExperience within academic publishing, research information systems or scholarly communicationsExperience with modern data transformation tooling such as Dataform or dbtExperience developing classification or machine learning models for user behaviour analysis, anomaly detection or segmentationExperience measuring the impact of external platforms on traffic, engagement, discoverability and commercial outcomes