Senior CyberArk PAM Engineer - Remote UK

HCL Technologies Limited; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Job summary

HCL Technologies Limited is seeking an experienced CyberArk PAM specialist to provide L3 support and lead security operations for privileged access management. The role requires deep expertise in CyberArk Vault, PVWA, CPM, PSM, PSMP, PTA, and related components, plus hands-on scripting with PowerShell to automate health checks and reporting.

You will collaborate with infrastructure, security, and application teams, own critical incidents, and contribute to audits and governance initiatives.

Qualifications

• 8+ years in privileged access management with CyberArk PAM administration and L3 production support.
• Advanced expertise in Digital Vault, PVWA, CPM, PSM, PSMP, PTA, and related components.
• Experience diagnosing complex authentication, password-management, and session-launch failures.

Responsibilities

• Provide L3 support for CyberArk components (Vault, PVWA, CPM, PSM, PSMP, PTA, CCP).
• Troubleshoot complex issues and perform root cause analysis.
• Manage CyberArk upgrades, patching, backup, DR, and platform maintenance.
• Onboard privileged, service, and application accounts.
• Configure Safes, Platforms, CPM policies, and PSM connection components.
• Develop automation and reporting using PowerShell and CyberArk APIs.
• Develop & troubleshooting of PSM Connecters and CPM Plugins, and custom platforms for CyberArk.
• Support audits, compliance requirements, and PAM Project governance initiatives.
• Collaborate with infrastructure, security, and application teams.
• Own critical incidents through resolution, coordinate technical recovery, and provide clear stakeholder updates.
• Lead problem management by identifying recurring failures, documenting root causes, and implementing permanent corrective actions.
• Monitor platform health, service availability, capacity, replication, certificates, scheduled jobs, and infrastructure dependencies.
• Plan and execute high-availability and disaster-recovery tests, validate failover procedures, and maintain recovery runbooks.
• Review CyberArk architecture and configuration changes for security, scalability, performance, and operational supportability.
• Implement and validate security hardening, access controls, authentication integrations, credential-management policies, and session-monitoring controls.
• Integrate PAM services with Active Directory, LDAP, SIEM, ITSM, MFA, SSO, PKI, cloud platforms, and enterprise monitoring tools.

Skills

Privileged access management

CyberArk PAM

L3 production support

PowerShell scripting

REST API

Windows Server

Linux/Unix

Active Directory

MFA integration

SSO

CI/CD

DevSecOps tooling

Tools

CyberArk PAM

AutoIt

REST API

Job description

HCL Technologies Limited is seeking an experienced CyberArk PAM specialist to provide L3 support and lead security operations for privileged access management. The role requires deep expertise in CyberArk Vault, PVWA, CPM, PSM, PSMP, PTA, and related components, plus hands-on scripting with PowerShell to automate health checks and reporting.

You will collaborate with infrastructure, security, and application teams, own critical incidents, and contribute to audits and governance initiatives.