Senior Cyber Security Analyst

Sureserve; Greater London; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Life assurance

25 days holiday + BH

Wellbeing & EAP

Discount hub

Virtual GP

Bike2Work

EV Car Scheme

Career development

Employee events

Job summary

Sureserve invites a Senior Cyber Security Analyst to strengthen the organisation's security posture and support day-to-day Cyber Security operations.

Reporting to the Group Head of Cyber Resilience and Security, you will lead incident response, manage cyber risks, improve controls, and ensure compliance with industry standards in a hands-on, hybrid setup.

Qualifications

• Proven experience within a Cyber Security role, covering security operations, incident response, risk, and vulnerability management.
• Experience investigating security alerts, incidents, and suspicious activity using security tools and technologies.
• Knowledge of Microsoft security technologies including Entra ID, Defender, Conditional Access, and Sentinel.
• A good understanding of identity and access management, networking, cloud services, endpoint security, and enterprise security best practices.
• Experience supporting security compliance and governance activities.
• Strong communication skills with the ability to explain technical concepts to a range of audiences.
• The confidence to work independently, manage priorities, and collaborate with technical and non-technical stakeholders alike.

Responsibilities

• Investigating and responding to cyber security incidents, coordinating containment and resolution.
• Monitoring and improving security controls, processes, and ways of working.
• Supporting vulnerability management activities and working with technical teams to reduce security risks.
• Conducting security and risk assessments across projects, systems, and third-party suppliers.
• Helping maintain compliance with ISO 27001 and Cyber Essentials.
• Contributing to security awareness initiatives and promoting a positive security culture.
• Working with colleagues across the organisation to provide security guidance and support.
• Acting as a key point of contact within the Cyber Security team and supporting junior members.

Skills

Security operations

Incident response

Risk management

Vulnerability management

IAM

Networking

Cloud security

Endpoint security

Security governance

Compliance

Communication

Stakeholder management

Tools

Microsoft Entra ID

Microsoft Defender

Microsoft Sentinel

Conditional Access

Job description

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.

Are you an experienced Cyber Security professional looking for a role where you can make a real impact? We're looking for a Senior Cyber Security Analyst to help protect and strengthen our organisation's security posture while supporting the day-to-day operation of our Cyber Security function.

Working closely with the Group Head of Cyber Resilience and Security, you'll play a key role in responding to security incidents, managing cyber risks, improving security controls, and helping ensure compliance with industry standards. This is a hands‑on role that offers a blend of technical security operations, governance, and stakeholder engagement.

What You'll Be Doing

• Investigating and responding to cyber security incidents, helping to coordinate effective containment and resolution
• Monitoring and improving security controls, processes, and ways of working
• Supporting vulnerability management activities and working with technical teams to reduce security risks
• Conducting security and risk assessments across projects, systems, and third‑party suppliers
• Helping maintain compliance with security frameworks such as ISO 27001 and Cyber Essentials
• Contributing to security awareness initiatives and promoting a positive security culture across the business
• Working with colleagues and stakeholders across the organisation to provide security guidance and support
• Acting as a key point of contact within the Cyber Security team and providing support to junior team members when required

What We're Looking For

• Proven experience within a Cyber Security role, ideally covering security operations, incident response, risk, and vulnerability management
• Experience investigating security alerts, incidents, and suspicious activity using security tools and technologies
• Knowledge of Microsoft security technologies including Entra ID, Microsoft Defender, Conditional Access, and Microsoft Sentinel
• A good understanding of identity and access management, networking, cloud services, endpoint security, and enterprise security best practices
• Experience supporting security compliance and governance activities
• Strong communication skills with the ability to explain technical concepts to a range of audiences
• The confidence to work independently, manage priorities, and collaborate with technical and non‑technical stakeholders alike

Desirable

Relevant certifications such as CISSP, CISM, CySA+, SC-200, or similar would be advantageous, although practical experience and the ability to demonstrate real‑world cyber security expertise are more important.

Why join us?

This is an excellent opportunity to join a growing Cyber Security function where you'll have the chance to influence security improvements, contribute to key initiatives, and play an important role in protecting the organisation from evolving cyber threats. Working within a supportive team, you'll be given the opportunity to develop your skills while making a meaningful impact across the business.

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary of £55,000 – £70,000, plus benefits
• Opportunities for career development within the wider Sureserve Group
• Inclusive, supportive work environment with a strong commitment to diversity and wellbeing
• A chance to contribute to projects with a positive environmental and social impact
• Hybrid working model with flexibility and work‑life balance
• Life assurance
• 25 days + Bank holidays (service based increasing holiday scheme)
• Enhanced maternity, paternity, adoption leave and other family friendly policies
• Sureserve Benefits Hub, accessing over 1000 retail discounts
• Virtual GP service, available for employees and immediate family
• Employee Assistance Programme (EAP)
• Bike2Work Scheme
• EV Car Scheme
• Employee engagement events and “Employee Voice” programmes
• Strong opportunities for career growth and development
• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values

Committed to Diversity & Inclusion

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Reasonable Adjustments

As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them.

Pre Employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.