Senior Customer Service / Receptionist

Clarify Consultancy Ltd; Wigan; On-site; GBP 22,000 - 28,000; Full time

Job summary

A national manufacturing company in Wigan is seeking an enthusiastic Customer Service / Receptionist to manage their busy switchboard and provide administrative support. The ideal candidate has client-focused experience, excellent IT skills, and a positive attitude towards work. This position offers a relaxed and flexible working environment along with a comprehensive benefits package.

Qualifications

• Previous experience of working in a client-focused environment.
• Excellent IT skills.
• Ability to work under pressure.
• Can-do attitude towards work.
• Good interpersonal skills with an excellent telephone manner.

Responsibilities

• Answer all incoming calls.
• Forward callers to the appropriate extension.
• Develop and maintain productivity at all times.
• Deal with outgoing post.
• Sign in/out visitors.
• Provide admin support as and when required.

Skills

Client-focused experience

Excellent IT skills

Ability to work under pressure

Good interpersonal skills

Excellent telephone manner

Job description

Overview

Our client, a national manufacturing company, is looking to recruit an enthusiastic, positive and flexible Customer Service / Receptionist to cover their very busy switchboard and front desk.

Responsibilities

• Answer all incoming calls.
• Forward callers to the appropriate extension.
• Develop and maintain productivity at all times.
• Deal with outgoing post.
• Sign in/out visitors.
• Provide admin support as and when required.

Qualifications

• Previous experience of working in a client-focused environment.
• Excellent IT skills.
• Ability to work under pressure.
• Can-do attitude towards work.
• Good interpersonal skills with an excellent telephone manner.

Benefits

This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a full benefits package.