Senior Customer Service & Admin Specialist

Axiom Personnel Ltd; Greater London; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

A recruitment agency is seeking an experienced Customer Service Administrator to join a friendly team in Greater London. The role involves handling enquiries, processing orders, and providing a top-notch customer experience. Ideal candidates will have over 5 years of relevant experience and strong communication skills. This is a temp-to-perm position with the option for remote work after training. Competitive salary and additional benefits are offered in this role.

Benefits

Salary: £26,000 - £26,500 per annum

20 days holiday plus Bank Holidays

Monday–Friday, 9am–5pm

Qualifications

• 5+ years’ experience in customer service or administration.
• Strong written and verbal communication skills.
• Calm and professional telephone manner.

Responsibilities

• Act as the main contact for all customer enquiries.
• Understand customer needs and recommend suitable products.
• Process orders and update customers.

Skills

Customer service experience

Communication skills

IT systems proficiency

Organizational skills

Multitasking

Tools

Word

Excel

Outlook

TSS system

Job description

A recruitment agency is seeking an experienced Customer Service Administrator to join a friendly team in Greater London. The role involves handling enquiries, processing orders, and providing a top-notch customer experience. Ideal candidates will have over 5 years of relevant experience and strong communication skills. This is a temp-to-perm position with the option for remote work after training. Competitive salary and additional benefits are offered in this role.