Senior Custom Trip Designer

Wilderness Group; City of Edinburgh, Aviemore; Hybrid; GBP 25,000 - 33,000; Full time

Job summary

A travel and adventure company in Scotland is seeking a Senior Custom Trip Designer to create and sell bespoke travel itineraries for clients. The ideal candidate will have strong experience in the travel sector, the ability to meet sales targets, and excellent organizational skills. Responsibilities include managing client relationships, designing detailed trip proposals, and ensuring smooth operations. The role offers a salary range of £25,375 to £32,650, flexible working, and extensive benefits including holidays and development opportunities.

Benefits

31 days holiday plus 12 additional days off

Flexible and hybrid working

Company pension and health plan

Training and career development opportunities

Industry discounts and bike to work scheme

Qualifications

• Proven ability to meet or exceed sales and conversion targets.
• Experience in the travel or tourism sector is preferred.
• Genuine passion for travel, adventure, and sustainability.

Responsibilities

• Design and sell bespoke travel itineraries focusing on Scotland and England.
• Manage client relationships from enquiry to delivery.
• Create detailed trip proposals aligned with client expectations.
• Collaborate with operations teams to ensure smooth trip execution.
• Maintain records within the company CRM.

Skills

Creating custom travel itineraries

Sales and conversion skills

Organisation and attention to detail

Interpersonal skills

IT skills

Tools

CRM systems

Cloud-based tools

Job description

The role

As Senior Custom Trip Designer, you will design, cost, and sell bespoke travel itineraries for clients, focusing on Scotland and England.

You will manage client relationships from initial enquiry through to conversion and delivery, working to ambitious but achievable sales targets.

You will create detailed, inspiring trip proposals that are realistic, well planned, and aligned with client expectations.

You will collaborate closely with operations teams to ensure trips run smoothly and to a high standard.

You will maintain accurate records within the company CRM and contribute to the wider sales team where required.

Some weekend work may be required to support out of hours operational needs.

What we are looking for

Strong experience in creating and selling custom travel itineraries, ideally within the travel or tourism sector.

A proven ability to meet or exceed sales and conversion targets.

Excellent organisation and attention to detail, even when managing multiple enquiries and deadlines.

Strong interpersonal skills and the ability to build lasting relationships with clients and partners.

Good IT skills, with experience using CRM systems and cloud based tools.

A genuine passion for travel, adventure, sustainability, and wild places.

What is on offer

Salary £25,375 to £32,650, depending on experience.

35 hour working week.

31 days holiday plus up to 12 additional rostered days off per year.

Flexible and hybrid working, with up to two weeks per year working from anywhere.

Company pension and health plan, after qualifying period.

Training and career development opportunities.

Industry discounts, bike to work scheme, volunteer leave, and team activity afternoons.

Family and friends discounts and other staff benefits.

How to apply

To apply, please submit your CV and cover letter through Highland Jobs.

Applications close on 21 December 2025, however interviews may take place before the closing date.

Apply through Highland Jobs today