Senior CRM Executive

Forward Role; Manchester; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A financial services business in Manchester is seeking a Senior CRM Executive for a 12-month Fixed Term Contract. The role offers a hybrid working model, requiring only one day in the office per week, and provides an opportunity to shape CRM strategies within a collaborative marketing team. Key perks include 33 days of holiday, a birthday off, and comprehensive wellbeing support. The ideal candidate should have experience in CRM project leadership and thrive in a supportive environment that values flexibility and professional development.

Benefits

33 days holiday including bank holidays

Birthday off

Wellbeing support including mental health services

Pension and life insurance

Volunteering day at charity

Qualifications

• Experience in leading CRM projects and strategies.
• Ability to work collaboratively within a marketing team.
• Strong analytical skills to drive CRM decisions.

Responsibilities

• Lead and coordinate CRM sprints, ensuring smooth project delivery.
• Develop and implement effective CRM strategies.
• Collaborate with marketing specialists to improve CRM outcomes.

Skills

CRM strategy development

Analytical skills

Collaboration

Autonomy

Job description

Senior CRM Executive

12 month Fixed Term Contract

Hybrid working (1 day a week in the office)

Manchester

Up to £35,000

Forward Role are partnering with a long-established financial services business to recruit a Senior CRM Executive.

This is an exciting opportunity to work within a collaborative and forward-thinking environment where employee wellbeing, flexibility and professional development are valued.

You'll join a supportive marketing function of around 20 specialists working across CRM, digital, brand, analytics, UX and more, with plenty of autonomy to test new ideas and shape CRM strategy.

The business offers a fantastic culture with a real sense of community, underpinned by regular team events, charitable initiatives and wellbeing programmes.

Alongside hybrid working, you'll also enjoy :

• 33 days holiday (including bank holidays) + the option to buy 5 more
• Your birthday off and 4 additional wellbeing days each year
• Early Friday finishes and a 35-hour working week
• Wellbeing support including 24 / 7 GP access, mental health services & discounted gym membership
• Pension, life insurance and a volunteering day at a charity of your choice

Responsibilities :

Lead and coordinate CRM sprints, ensuring smooth pl...