Senior CRM Designer | Cult Beauty

THG; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global e-commerce company in London is seeking a Senior Designer to shape and deliver the brand’s visual world across all touchpoints. The role involves leading integrated campaigns and mentoring junior designers. Ideal candidates will have over 5 years of experience in brand design, strong visual execution capabilities, and expertise in Adobe Creative Suite and Figma. This position offers opportunities for career development and a range of employee benefits.

Benefits

Access bespoke development programmes

25 days annual leave plus bank holidays

Enhanced maternity and paternity pay

On-site gym

Up to 50% staff discount on THG brands

Anniversary gifts for long service

Qualifications

• 5+ years’ experience in brand, campaign or editorial design, preferably within beauty, fashion, or lifestyle.
• Strong conceptual thinker with exceptional visual execution skills.
• Expertise across Adobe Creative Suite and Figma.

Responsibilities

• Lead the design of integrated campaigns across digital, print, CRM and experiential channels.
• Partner with the Head of Design to evolve and refine visual identity and design systems.
• Mentor junior team members on BAU delivery.

Skills

Brand design

Campaign design

Editorial design

Adobe Creative Suite

Figma

Typography

Layout composition

Communication

Presentation skills

Passion for design

Job description

About THG

We are THG, a global e‑commerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2,500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for?

Life at THG Beauty

We know that beauty isn’t one‑size‑fits‑all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third‑party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty’s ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Who is Cult Beauty?

We’re a beauty‑obsessed team who share a common goal – to become the most trusted beauty retailer in the world! We’re all about intelligent beauty, from the way we pick our ever‑luded‑after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That’s why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you’ll be encouraged to share ideas and empowered to aim for the skies. We’re a team so if we fail, we fail together and try again. We’re not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what ‘beauty’ is and use our platform to challenge the status‑quo – both in our industry and society.

Why be a Senior Designer at THG Beauty?

We’re looking for a conceptually strong and detail‑obsessed Senior Designer to join the Cult Beauty Creative Team. You’ll play a pivotal role in shaping and delivering the brand’s visual world across every touchpoint – from digital and print campaigns to packaging, social and experiential.

This is an exciting opportunity for a designer who combines creative vision with exceptional craft. You’ll balance big‑picture thinking with hands‑on execution, creating work that feels elevated, editorial and unmistakably Cult Beauty.

You’ll collaborate closely with the Head of Design, as well as copywriters, marketers and fellow designers, to deliver 360° creative that continues to push the brand forward.

As a Senior Designer, you’ll:

• Lead the design of integrated campaigns across digital, print, CRM and experiential channels.
• Partner with the Head of Design to evolve and refine Cult Beauty’s visual identity and design systems.
• Take ownership of all BAU design output, ensuring brand consistency.
• Mentor junior team members on BAU delivery, providing guidance and feedback to maintain a high standard of creative.
• Translate creative concepts into beautifully crafted assets – ensuring consistency, precision and brand integrity across all channels.
• Collaborate with Creative, Marketing and E‑commerce teams to bring ideas to life that inspire and convert.
• Design key visuals, toolkits and templates that empower scalable, on‑brand delivery across touchpoints.
• Mentor and support midweight, junior and artworker‑level designers – fostering collaboration, curiosity and creative growth.
• Stay ahead of cultural, fashion and beauty trends, bringing fresh inspiration into the work.
• Champion design quality and innovation, ensuring Cult Beauty remains visually at the forefront of modern beauty culture.

What skills and experience do I need for this role?

• 5+ years’ experience in brand, campaign or editorial design – ideally within beauty, fashion or lifestyle.
• Strong conceptual thinker with exceptional visual execution skills.
• Expertise across Adobe Creative Suite and Figma.
• Confident designing for both digital and print, understanding production best practices.
• Meticulous eye for layout, typography, composition and image curation.
• Collaborative mindset – thrives in fast‑paced, evolving creative environments.
• Excellent communication and presentation skills.
• A genuine passion for design, culture and beauty – with a portfolio to prove it.

What's in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12 months.

Wellbeing Support

• Access face‑to‑face and virtual appointments with our in‑house GP.
• Access our in‑house CBT therapist.
• Access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa.
• State‑of‑the‑art on‑site gym.
• Access to our on‑site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On‑site staff shop.
• Access to on‑site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.