Senior Crew Travel Manager

TUI Cruises GmbH; Luton; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading international airline is looking for a Senior Crew Travel Manager based in the UK. This role ensures efficient travel logistics for crew members across various airlines, balancing operational needs with cost management. The ideal candidate will have significant experience in travel management, preferably in aviation, and strong analytical and communication skills. You will work in a hybrid model with opportunities for travel across Europe.

Benefits

Attractive remuneration

Generous travel benefits

Extensive health & well-being support

Flexible working arrangements

Qualifications

• Significant experience in travel management, ideally in the aviation industry.
• Proven ability in a managerial or supervisory role.
• Exceptional verbal and written communication skills.

Responsibilities

• Develop and implement crew travel strategies.
• Manage adherence to travel budgets and coordinate travel logistics.
• Monitor and report KPIs related to crew travel efficiency.

Skills

Analytical mindset

Travel management experience

Supplier relationship management

Communication skills

English proficiency

Knowledge of additional languages

Job description

The Senior Crew Travel Manager is responsible for overseeing the efficient and cost-effective travel arrangements for crew across the five TUI Airlines (TUI Airways - UK, TUIfly Nordic - SE, TUIfly Belgium - BE, TUIfly Germany - DE, and TUIfly Netherlands - NL), ensuring compliance with company policies, legal requirements, and operational demands. The role ensures seamless coordination of travel logistics to support the airline's operational reliability in addition to overseeing TUI Airline related business and leisure travel, while managing a dedicated team to deliver high-quality service at optimal cost of delivery.

We are happy to consider this opportunity on a hybrid working model with a minimum of 2 -3 days per week in the office or in line with local office attendance requirements (whichever is higher). Travel should be expected at least once a month to one or more of our European TUI Airline Office locations.

APPLICATIONS CLOSE 10 December 2025

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, generous travel benefits, extensive health & well-being support, and more
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

ABOUT THE ROLE

• Develop and implement crew travel strategies that align with the airline's operational and financial objectives
• Steer the Hotel Procurement Team Lead to negotiate favorable contracts with travel vendors, including hotels, transportation providers, and airlines
• Manage the crew travel budget (incl ECP’s), working closely with finance business partners ensuring cost-effective solutions without compromising service quality and adhering to local agreements
• Ensure robust processes for all crew travel bookings, including flights, accommodation, and transport & enduring efficient execution
• Manage travel-related issues promptly to minimise disruption to operations
• Monitor and report key performance indicators (KPIs) related to crew travel efficiency, cost, and satisfaction
• Ensure robust processes for business & leisure travel across TUI airline where required, including the management of wider scale transformation projects linked to this area delivering improvements & future ways of working
• Act as SME and primary point of contact for all crew travel related queries and attend all required union/social partner meetings
• Collaborate with Manpower Demand and Centralized Training Planning teams to source and manage correct volume requirements
• Responsible for all crew travel delivery in the operational 72hrs window, including last minute changes, additional requirements and irregularities for all TUI Airlines travel arrangements

ABOUT YOU

• Strong analytical mindset to monitor and optimize travel costs, analyze key performance indicators (KPIs), and ensure operational efficiency
• Significant experience in travel management, with proven ability in a managerial or supervisory role, ideally in the aviation industry
• Proficiency in English (written and spoken) is essential; knowledge of additional languages relevant to the airline’s network (e.g German, French, Dutch or Spanish) is an advantage
• Proven track record in managing supplier relationships, negotiating contracts, and monitoring service levels for cost control and quality assurance
• Exceptional verbal and written communication skills, including the ability to prepare clear reports and presentations for senior management
• International travel will be required due to co-located team
• Previous experience working with unions & workers councils would be advantageous

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY CLEARANCE STATEMENT

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage.

Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).