Senior Credit Controller

The Compleat Food Group; Nottingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading chilled food manufacturer in Nottingham is seeking an experienced Senior Credit Controller to manage receivables, ensuring timely collections and accurate cash allocation. The role offers hybrid working and requires strong communication skills, attention to detail, and proficiency in CRM systems and Excel. Join a vibrant finance team dedicated to operational excellence and employee well-being.

Benefits

33 Days annual leave

Employee Volunteering Days

Retail discount scheme

Employee support groups

Training opportunities

24/7 Access to Grocery Aid

Well-being benefits

Financial well-being tools

Holiday discounts

Qualifications

• Experience in credit control or accounts receivable.
• Ability to manage a ledger and perform reconciliations.
• Strong customer management skills and communication.

Responsibilities

• Liaise with stakeholders to recover outstanding balances.
• Allocate cash and maintain accurate debtor reports.
• Generate invoices and manage queries affecting receivables.

Skills

Attention to detail

Strong communication skills

IT literacy

Good Microsoft Excel skills

Tools

CRM systems

Job description

Join Our Finance Team

We’re excited to offer an incredible opportunity for an experienced Senior Credit Controller to join our dedicated and professional Finance team in Nottingham.

Overview

We’re looking for a proactive and confident Credit Controller to take ownership of our receivables process, ensuring timely collections and maintaining a healthy cash flow.

Who We Are

The Compleat Food Group are one of the UK’s fastest growing chilled food manufacturing companies. We are dedicated to delivering excellence in every aspect of our operations. Our commitment to continuous improvement and operational excellence sets us apart. We make food to feel good, taste good and do good for everyone. Our aim is to raise the bar and delight our customers and consumers every day, they are at the heart of all our decision making. We work at the correct pace to take clear decisive actions and deliver on our commitments, on time, every time to drive positive difference, we have the courage to think differently and challenge the status quo.

Working Hours

Monday to Thursday 08:30am – 5pm, and 8.30pm – 4pm on Fridays. We also offer Hybrid and flexible working.

Your Duties Will Include

• Liaising with internal and external stakeholders to drive the timely recovery of outstanding unpaid balances across the Group for the parts of the sales ledger you are responsible for. This includes emailing and calling customers as well as using customer portals to identify and action solutions for non-payment.
• Work with internal stakeholders to resolve queries and issues to ensure timely clearing of outstanding balances across the Group, including debit notes and other internal matters that are the root cause of issues in Accounts Receivable.
• Accurately allocate cash to customer accounts on a timely basis.
• Maintain accurate and up‑to‑date debtor reports, including aged debt commentaries.
• Generate manual invoices and credits on an as‑needed basis.
• Strong customer management and communication skills essential.
• IT literacy, including the ability to be proficient with multiple CRM systems.
• Ad hoc work as requested by the Accounts Receivable Supervisor.

Your Skills and Experience

• Attention to detail, working under pressure and to deadlines.
• Strong communication skills with ability to confidently engage with internal and external stakeholders.
• Ability to take ownership of a ledger in a proactive and professional manner.
• Good Microsoft Excel skills.
• Strong IT skills.

Benefits

• 33 Days annual leave (with option to buy more).
• 2 Employee Volunteering Days per year.
• Online and high‑street retailer discount scheme.
• Employee well‑being and community support groups.
• Informal and formal training opportunities with personalised online LMS platform.
• Charity initiatives and team events.
• 24/7 Access to Grocery Aid (free financial, emotional and practical support).
• Physical well‑being benefits – free on‑demand exercise hub and various gym discounts.
• Online well‑being benefits.
• Free financial well‑being – mortgage calculators, budget tools, financial aid tools.
• Holiday discounts via online retail discount.

Diversity & Inclusion

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace. We are committed to fairness, equity, inclusivity, and respect, ensuring all colleagues can thrive by bringing their whole selves to work. As an equal opportunity employer, we provide all the support you need to succeed. Contact us with any questions about diversity & inclusion or accessibility during the application process.