Senior Credit Controller

SOCOTEC UK Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading consultancy firm in Greater London is seeking a Senior Credit Controller to manage cash collection and implement credit policies. The candidate will ensure billing accuracy, enhance processes, and maintain relationships with clients. A competitive salary and comprehensive benefits are offered. The role emphasizes a results-oriented mindset and strategic communication skills. Join a dynamic team committed to professional growth and inclusivity, investing in future success.

Benefits

25 days holiday

Electric car scheme

Employee recognition schemes

Enhanced company pension

Qualifications

• Proven interpersonal skills for maintaining relationships with customers and staff.
• Organised and logical problem-solving skills.
• Strong communication and presentation skills.
• Results-driven with a focus on continuous improvement.

Responsibilities

• Ensure cash collection targets are consistently met.
• Review and enhance processes affecting customer billing.
• Build strong relationships to address credit concerns.

Skills

Cash Collection

Credit Management

Customer Relationship Management

Process Improvement

Effective Communication

Tools

Microsoft Excel

SAGE

Job description

Senior Credit Controller - London

As our company grows and develops, we are ever expanding our teams. We have a great opportunity for a dedicated Credit Control expert to join our Advisory Division.

SOCOTEC Advisory is a chartered quantity surveying and expert witness consultancy, renowned for its team of industry-recognised experts and delivery of robust and quality services. Our team is made up of approximately 60 Quantity Surveyors with a broad spectrum of experience. This allows the delivery of services across most sectors, including residential, infrastructure and marine, in both public and private sectors and enables expertise to be shared across the company.

The Credit Controller is responsible for the collection of outstanding debts and plays a key role in shaping and implementing credit policies, ensuring compliance, and fostering strong relationships with both internal stakeholders and customers.

You should have and demonstrate strong skills in some or all of the following:

Cash Collection and Credit Management

• Ensure cash collection targets are met consistently
• Monitor and action mailboxes promptly
• Implement and follow the Dunning Strategy to optimise debt recovery
• Implement systems for monitoring customer credit accounts and promptly identify potential risks

Billing and Process Management

• Work collaboratively with stakeholders to review and enhance processes that impact customer billing
• Ensure billing accuracy and efficiency

Customer Relationship Management

• Collaborate teams to understand customer needs and negotiate appropriate credit terms
• Build strong relationships with customers to facilitate open communication and address credit-related concerns proactively

Team and Organisational Support

• Promote a positive image of SOCOTEC central finance both internally and externally
• Assist colleagues where required to ensure seamless operations

To be successful in this role, you will be able to demonstrate:

• Strong interpersonal skills with the ability to develop and foster working relationships with customers and SOCOTEC staff
• Numerate, organised and logical approach to problem-solving
• Effective communication and presentation abilities
• Results-oriented mindset with a focus on continuous improvement
• Experience with Microsoft Excel and SAGE would be preferred

What’s in it for you?

As well as a competitive salary, we can offer you a wide range of benefits including 25 days holiday with the opportunity to buy more, an electric car scheme, employee recognition schemes, family friendly support, employee benefits and discounts app, employee assistance programmes, and enhanced company pension. SOCOTEC UK are proud to be Disability Confident accredited.

Why SOCOTEC?

Here at SOCOTEC UK, we have over 2,000 colleagues across our divisions delivering world-class services to our customers. We have several business streams that provide an unrivalled range of testing, inspection, and certification and advisory services throughout the UK, and we deliver excellence to our customers by recruiting and retaining the very best industry talent.

At SOCOTEC Advisory, we believe that a driven, inspired and challenged team is the key to success. We promote inclusivity, encourage individuality and have a zero-tolerance policy to discrimination, with the aim that every single member of our team will thrive both in and out of the workplace.

We invest in our people. We push you to grow and we want you to progress. We believe in continued development and the pursuit of ambition. Our open and friendly office space promotes a culture of teamwork and provides the opportunity to ask, listen and learn from those around you. With a young, dynamic and exciting workplace, we are constantly striving, as a team, to develop and succeed.

Think you’ve got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.

Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.