Senior Credit Control & Arrears Lead

Horion Marketing; Brentford; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A financial services organization in the UK is seeking a Senior Credit Control Officer to manage arrears and debt recovery activities. This senior role focuses on ensuring fair treatment of members while protecting the organization's financial position. Ideal candidates will have significant experience in credit control, strong analytical skills, and a member-focused approach. The position offers opportunities for leadership as the function scales.

Qualifications

• Significant experience in credit control or collections within a financial services organization.
• Strong understanding of ethical lending practices.
• Experience conducting affordability assessments.

Responsibilities

• Manage end-to-end arrears and debt recovery activities.
• Develop and embed Credit Control policies and procedures.
• Liaise with third-party Debt Collection Agencies and monitor performance.

Skills

Credit control experience

Analytical skills

Communication skills

Excel proficiency

Negotiation skills

Education

Finance-related qualification or equivalent

Job description

A financial services organization in the UK is seeking a Senior Credit Control Officer to manage arrears and debt recovery activities. This senior role focuses on ensuring fair treatment of members while protecting the organization's financial position. Ideal candidates will have significant experience in credit control, strong analytical skills, and a member-focused approach. The position offers opportunities for leadership as the function scales.