Senior Contracts Manager - Romford

SSA Recruitment; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading M&E contractor in Romford is seeking a Senior Contracts Manager to oversee the contract service and aftercare division. This role requires strategic leadership and the ability to manage personnel effectively. The ideal candidate will also maintain client relationships and drive the expansion of the department. The company offers an excellent opportunity for growth in a dynamic environment.

Qualifications

• Experience managing personnel within a contracts department.
• Strong leadership qualities and strategic decision-making skills.
• Ability to build and maintain client relationships.

Responsibilities

• Oversee and be responsible for operations in the contract service department.
• Lead the aftercare and contract services division.
• Develop and implement resolutions to customer issues.

Job description

Senior Contracts Manager - Romford

SSA are currently working with one of the UK's largest M&E (Mechanical & Electrical) contractors, actively seeking for a senior contracts manager due to the expansion of their Romford team.

The role involves overseeing the contract service and aftercare division as the senior-level professional responsible for the management of personnel within the department. You will also provide strategic leadership to the department and grow business by building client relationships and maintaining current relationships.

Duties And Responsibilities

• Oversee and be responsible for the operations of the department.
• Lead the aftercare and contract services division, including management of internal team, service, coordination, field technicians and subcontractors.
• Develop and implement timely resolutions to customer issues.
• Recruit and maintain company staff and team members.
• Act as the primary contact for client escalation.
• Allocate work within the department and ensure accountability for work.
• Lead expansion of the department