As Senior Contracts Manager, you will provide strategic and commercially focused legal support across Bell’s operational, sales, pre-sales, procurement, and senior management teams. You will ensure the business operates within a robust legal framework whilst supporting the achievement of its commercial objectives and driving revenue enablement, risk mitigation, and operational efficiency through best-in-class contracting practices.
Responsibilities
- Lead the provision of clear, strategic, and commercially minded advice on complex contract terms, legal matters, and business risk across multiple areas of the business.
- Take ownership of reviewing, drafting, and negotiating a broad and complex range of agreements, including high-value supplier and customer contracts, software licences, SaaS agreements, agency, reseller, subcontractor and service provision arrangements.
- Lead negotiations with customers and suppliers on complex or high-value matters, acting as the primary point of contact and ensuring outcomes align with business objectives, company policies, and risk appetite.
- Oversees and continuously improves Contract Lifecycle Management (CLM), including contract registers, obligation tracking, renewals, amendments, and system optimisation, ensuring accuracy, accessibility, and compliance across the business.
- Act as a senior point of escalation for internal teams, providing guidance and support on complex on-boarding, contractual disputes, claims, and legal risk matters.
- Monitor, interpret, and proactively communicate relevant legal and regulatory developments, assessing their impact on the business and recommending appropriate action (including data protection and other applicable regulatory frameworks).
- Engage, instruct, and strategically manage external legal counsel within agreed budgets, including oversight of matters involving non-UK jurisdictions or specialist areas of law.
- Own and govern the business's suite of legal templates, driving regular reviews to ensure they remain current, commercially appropriate, and legally sound.
- Lead the identification and implementation of improvements to legal team processes, ways of working, and internal tools, including legal technology and automation solutions, to enhance efficiency and service quality.
- Provide regular data-driven reporting and insights to senior leadership on legal risk, workload, contract lifecycle metrics (e.g. cycle time, deviation rates) and matters of strategic relevance to the business.
- Support the development of less experienced team members, sharing knowledge and providing guidance to build capability within the legal function through coaching and mentorship.
- Ensure full compliance with all processes and procedures adopted by the team and the wider business and contribute to their ongoing development whilst championing a culture of consistent, compliant, and risk-aware contracting.
- Act as the dedicated Legal Business Partner to an assigned business practice, developing a deep understanding of its strategy, commercial objectives, operating model, and risk profile.
- Act as the primary legal point of contact for strategic initiatives, deals, and projects within the assigned practice, ensuring effective alignment between legal, commercial, and operational objectives.
- Build strong, trusted relationships with key stakeholders within the assigned practice, proactively identifying legal needs and providing tailored, commercially focused guidance.
- Anticipate and support the evolving legal requirements of the business practice, ensuring timely and pragmatic advice aligned with its growth plans and operational priorities.
- Develop, implement, and continuously improve standard form documentation, templates, playbooks, and guidance specific to the needs of the assigned business practice, ensuring consistency, scalability, and risk alignment.
- Embed best-practice contracting processes within the business practice, including training stakeholders on policies, tools, and risk frameworks to enable self-sufficiency where appropriate.
Skills/Experience
- Legal qualification or training (e.g. law degree, GDL, or LPC) demonstrating a strong command of fundamental legal principles, including English contract law.
- Minimum of seven (7) years' experience in a contract management or commercial contracts role, with significant experience within the technology sector or a systems integration environment and in-depth knowledge of data protection principles (including UK GDPR and related regulatory frameworks).
- Demonstrated expertise in independently leading and concluding complex, high-value commercial negotiations across a range of agreement types.
- Substantial experience managing cross-border agreements and navigating the legal and regulatory complexities of international contracting.A track record of working at a senior level alongside Sales, Procurement, Compliance, and operational teams to deliver commercially sound legal outcomes.
- Extensive experience negotiating key commercial risk provisions, including limitation of liability, indemnities, service levels, and data-related risks.
- Excellent written and verbal communication skills, with the ability to present complex legal matters clearly and confidently to senior stakeholders and non-legal audiences.
- Proficient in Microsoft Office 365, with experience of contract management systems and tools.
- Experience managing external legal counsel within agreed budgets.
Person
- Highly organised and self-directed, with the ability to manage competing priorities and lead multiple workstreams simultaneously.
- Exceptional attention to detail, combined with a pragmatic and commercially astute approach to problem-solving.
- Strong business judgement and the confidence to make sound decisions on complex legal and commercial matters, often under pressure.
- Demonstrates the highest standards of professionalism, integrity, and ethical conduct, with an unwavering commitment to confidentiality and data protection.
- A strategic and commercially minded thinker and trusted adviser who actively challenges conventional approaches and drives innovation within the legal function.
- Demonstrated ability to mentor and develop others, contributing to the growth and maturity of the contracting function.
- Strong change and continuous improvement mindset, with the ability to implement new processes, tools, and ways of working effectively.
- Resilient, decisive, and proactive, with a proven ability to lead through ambiguity and deliver results in a fast-paced environment.
- A credible and influential negotiator and trusted adviser who builds influential relationships with stakeholders at all levels, including senior leadership.
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