Senior Consultant/Document Controller Real Estate Digital- UK Wide

Turnertownsend; Birmingham; On-site; GBP 55,000 - 75,000; Full time

Job summary

Turner & Townsend is seeking a Senior Consultant/Document Controller to join our team to lead information management on major projects. You will implement CDE systems, define metadata and permissions, and oversee governance.

You will work with global clients, drive discovery, audits, training, and support, applying ISO 19650 principles and leveraging Power BI analytics for informed decision-making. The role offers the opportunity to influence project delivery and collaborate across disciplines

Qualifications

• 3+ years of experience as Document Controller.
• BIM/Information Management understanding in projects.
• Power BI experience to analyse CDE data.
• Knowledge of ISO 19650 standards, Part 2 preferred.
• Admin level use of Forma, Aconex, ViewPoint, Asite, or Dalux.
• User level experience with another CDE/EDMS system.
• Advanced Microsoft Office skills.
• Experience with e-procurement or ACC Take-off is a plus.
• Consultancy experience is favourable but not required.
• Degree-level education preferred.

Responsibilities

• CDE implementation: contribute to discovery, set up metadata, permissions, folders, workflows.
• User management: create accounts, invite users, manage security groups.
• Develop and support project information standards and naming conventions.
• CDE configuration and management for evolving teams and ways of working.
• Quality assurance: monitor document workflows for compliance.
• Workflow oversight: track progress, report reviews, resolve blockers.
• Reporting: provide regular progress reports and ad-hoc requests.
• System compliance: audits on file naming, storage, and access.
• Stakeholder interface: main contact for CDE queries and issues.
• Training: organise sessions and maintain training logs; provide advanced training.

Skills

Experienced Document Controller

Independent worker

Clear communication

Lead project meetings

Presentation skills

Workshop facilitation

Team collaboration

Questioning and challenge

Methodical approach

Confident under pressure

Education

Degree in a relevant field

Tools

Power BI

Autodesk Forma

Aconex

ViewPoint

Asite

Dalux

Microsoft Office

Job description

Due to increased workload and securing new clients, Turner & Townsend has a new opportunity for a Senior Consultant/Document Controller to join our team.

Our team are recognised as global experts in the development and deployment of Document Control and Common Data Environments (CDE's) on major projects and programmes, delivering client outcomes which mutually benefit the supply chain and add value to projects.

The approach underpinning our delivery is:

• Forward thinking
• Careful planning
• Shared understanding
• Transparency and collaboration
• Independent and open methodology

We work holistically with our wider business to provide an environment for innovation and deliver success on projects where Document Control is core to the delivery and operation of assets.

We lead the Document Control process at organisational, programme and project level through:

• Discovery and understanding
• Client adoption strategy and strategic project setup
• Compliance checking and data verification
• Applying ISO 19650 principles to influence CDE setup and project delivery
• Leveraging expertise across a wide range of CDE tools for efficient and complaint Information Management

Our specialist staff work globally, using cutting edge tools and techniques to deliver the vision of the world's best clients.

The Opportunity

The individual will have the opportunity to work alongside a highly skilled team delivering and implementing Information Management from strategy level to project level for global clients.

Key Responsibilities

• CDE implementation: Contribute to discovery sessions to understand CDE and Document Control requirements. Implement the required metadata fields, permissions, folder structures, workflows and processes.
• User management and security: Create user accounts, issue invitations and maintain security groups.
• Information Standards: Experience contributing to project or programme Information Standards, including defining CDE requirements, developing naming conventions, and supporting the creation of project information standards.
• CDE configuration and management : Undertake updates and adjustments to support new teams and evolving ways or working.
• Quality assurance : Monitor compliance of incoming and outgoing documents through established workflows.
• Workflow oversight : Track workflow progress, report on outstanding reviews and resolve blockers.
• Reporting : Provide regular progress reports and respond to ad-hoc reporting requests.
• System compliance: Conduct audits on file naming, storage locations and user access. Provide compliance reports to stakeholders.
• Project team and stakeholder interface: Act as the main point of contact for all queries and issues relating to the CDE system.
• Training and guidance: Organise and undertake regular training sessions on the purpose and use of the system for new users and refresher training for existing users. Maintain training logs and distribute user guides.
• Provide advanced training: Provide in-depth training for super users and administrators on advanced CDE functionality.
• Support and insights: Provide ad-hoc reports and information on system usage, compliance and assist with ad-hoc requests relating to user activity.

Desirable Skills & Experience

• Experienced Document Controller of 3+ years
• Consultancy experience favourable but not required
• Understanding of Building Information Modelling (BIM) in the context of Information Management and Document Control
• Experience using Power BI to extract, analyse, and report on data from the CDE
• Understanding of ISO 19650 standards (particularly Part 2) and how it impacts Information Management and Document Control
• Administrator level experience using at least one of the following: Autodesk Forma (formerly Autodesk Construction Cloud), Aconex, ViewPoint, Asite, Dalux
• User level experience of at least one other CDE / EDMS or similar system.
• Advanced Microsoft Office skills.
• Use of advanced optional CDE / EDMS features, e.g. e-procurement, ACC Take-off

Personal skills

• The ability to work independently & be self-motivated
• The ability work in a diverse skilled team
• Clear communication skills to all project stakeholders
• Ability to lead project meetings
• Presentation skills
• Workshop skills
• Ability to lead and contribute to team meetings and discussions
• Inquisitive nature
• Methodical approach to delivering tasks
• Confident in challenging others.

Preferably educated to degree level or with sufficient demonstrable workplace experience to satisfy the requirements of the role.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applicati