Senior Consultant - Commercial Architecture (Remote)

Veeva Systems, Inc.; United Kingdom; Remote; GBP 100,000 - 150,000; Full time

Benefits offered by this job

Health & wellness programs

Veeva charitable giving program

Free lunch on Tuesdays

Job summary

Veeva Systems, Inc. is seeking a Commercial Architect to join our Professional Services team. You will participate in business process discussions, design applications, and gather technical requirements for Veeva Commercial products.

You will work with Customers, Vendors, and Veeva colleagues to deliver high-quality solutions and drive Customer Success. Opportunities are available throughout Europe for this remote role; travel is required.

Qualifications

• 5+ years of consulting/architecture/data experience in life sciences.
• Deep knowledge of Veeva CRM with exposure to other Veeva Commercial Cloud apps.
• Strong presentation and client-facing communication skills.
• Fluent in English; able to travel as needed.
• Legally authorized to work in the EU and able to travel.

Responsibilities

• Lead and participate in business process discussions and design.
• Create technical and end-user requirements for Veeva products.
• Collaborate with customers, vendors, and Veeva teams on projects.
• Deliver high-quality solutions and improve customer success metrics.
• Mentor junior resources and support recruitment efforts.
• Produce high-quality assessments and architecture designs.
• Adapt to various roles to ensure customer success.

Skills

Veeva CRM

Veeva Commercial Cloud

Vault Promomats

Vault MedComms

CRM Events

Network

Align

OpenData

Presentation skills

Communication skills

Fluent English

Travel flexibility

Tools

SQL

Data Warehousing

ETL

Web Services

Force.com

Integrations

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Our deeply experienced Veeva Commercial Architecture team helps our Life Sciences clients maximize their investment in the Veeva Commercial Cloud suite of applications. We act as advisors to key customer stakeholders and help them make good decisions on how to achieve strategic goals through the deployment of technology on a global scale. Veeva architects have overall responsibility for ensuring that Veeva applications are configured using best practices, and that they are integrated effectively into our customer’s wider commercial architecture.

As a Commercial Architect in the Veeva Systems Professional Services group, you will participate and lead in business process discussion, application design, and the creation of technical and end-user requirements for Veeva Commercial products. You will then collaborate with a variety of Customers, Vendors, and Veeva colleagues during projects to drive the delivery of high-quality solutions, and increase Customer Success (one of Veeva’s core values).

Opportunities are available throughout Europe for this role as this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements. Candidates within proximity to Veeva office will have the opportunity to work there if preferred.

Qualified candidates must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.

What You'll Do

• This position is 20% project management, 20% strategic, 30% analysis, and 30% technical (drawing on technical, business and/or product knowledge in advanced configurations of Veeva applications)
• Participate and lead meetings with senior management and executives as the subject matter expert - simplifying complex technical architectures into language that makes sense to non-technical stakeholders
• Comfortable working with technical resources and translating high-level concepts and requirements into technical language so they can be built
• As a thought-leader you will continue to extend your subject matter expertise on the Life Sciences industry and the Veeva solutions
• Mentorship: Provide direction to junior resources and support recruitment efforts
• Creativity: Create high-quality assessments, application health checks, and commercial architectures, in support of the solution design
• Drive and Determination: Ability to "wear any hat" necessary to make the Customer successful and always get the job done

Requirements

• Motivated and effective self-starter that can lead colleagues and customers through complexity to get results
• 5+ years of consulting/architecture/data experience in life sciences - you should have projects working with multiple life sciences organizations on your CV
• You should already have a deep knowledge of Veeva CRM plus it is highly desirable to also have real-world exposure to other Veeva Commercial Cloud Application ( Vault Promomats, Vault MedComms, CRM Events, Network, Align, OpenData). Experience with products and platforms from other vendors is a plus but Veeva knowledge is mandatory to succeed in the role.
• Strong presentation skills are essential
• Excellent verbal and written communication skills are essential as the position is client-facing. Fluency in English is, therefore, a must-have.
• Able to travel when required

Nice to Have

• Knowledge and applicable work experience with Business Process development, SOPs, Governance Processes and Program Management
• Additional experience in the following technical disciplines: Data Warehousing, Web Services, ETL, SQL, Force.com, Integrations, Batch CSV integrations, User Authentication
• Experience with software from other vendors (IQVIA, SAP, CVENT, etc)

Perks & Benefits

• Health & wellness programs
• Veeva charitable giving program
• Free lunch on Tuesdays

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].