Senior Consultant (Commerce) - Contract

VML Enterprise Solutions; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

VML Enterprise Solutions, part of WPP, seeks a Senior Business Consultant to shape our Consultancy solutions. You will guide clients and internal teams, leveraging deep industry knowledge across key sectors to deliver transformative outcomes.

You will lead cross-functional engagements, mentor junior staff, and contribute to strategic delivery. A strong consultancy background and an entrepreneur-like mindset are essential to drive growth and client value in a hybrid UK setting.

Qualifications

• Senior-level consultancy with strong leadership and mentoring skills.
• Experience across Retail, FMCG/CPG, B2B or automotive sectors.
• Ability to lead cross-functional teams and deliver value to major clients.
• Excellent problem-solving and communication capabilities.

Responsibilities

• Lead cross-functional engagements with senior client stakeholders.
• Mentor and develop junior consultants within the team.
• Provide strategic guidance and solutions leveraging e-commerce knowledge.
• Develop proposals, roadmaps and presentations articulating value propositions.
• Contribute to continuous improvement of internal methodologies and tools.

Skills

Leadership

Client engagement

E-commerce knowledge

Tools

Salesforce Commerce Cloud

CMS

PIM

Job description

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience Senior Consultant with experience in Commerce ecosystems and technologies wanted to join our Business Services team on a Fixed Term or Contract basis.

Contract/FTC roles open

London/Manchester - Hybrid

The Opportunity

We are on the hunt for a visionary and accomplished Senior Business Consultant to play a pivotal role in shaping the future of our Consultancy solutions . This is not merely a high profile role; it's an opportunity to act as a trusted leader and mentor, guiding both our clients and our internal team towards unprecedented success. Your deep industry expertise and collaborative leadership style will be instrumental in driving impactful business outcomes, while your commitment to our people-first approach will be essential in fostering a culture of empowerment, growth, and continuous improvement within the Consultancy team and across the entire Business Services department.

Other Core Elements Of This Role Will Be

• Leading teams of cross functional skill sets to work together to create coherent answers to client questions, through high-quality outputs
• Passionate about understanding and solving complex problems for our clients within an ever-changing digital landscape
• Listening to client challenges and using client knowledge to spot opportunities for other ways we can help the client outside of the core engagement

Using advance communication skills to unpick client problems rapidly, getting to the core of how we can support, often in situations that lack clarity

What You’ll Be Doing

You will have a strong consultancy background or acted as a Senior Business Leader with in-depth specialist sector knowledge across a minimum of 1-2 areas (ideal sectors include retail, FMCG/CPG, B2B, automotive)

Key Responsibilities

• Client Engagement & Relationship Management:
  • Lead cross-functional engagements, serving as the primary point of contact for senior client stakeholders in some of our largest clients.
  • Build and nurture strong, trusted relationships with clients, understanding their business challenges and objectives.
  • Proactively identify and pursue opportunities to expand existing client relationships and generate new business.
• Team Leadership & Development:
  • Lead, mentor, and coach the more junior consultants, fostering a collaborative and high-performing environment.
  • Inspire and empower team members to take ownership, develop their skills, and reach their full potential.
  • Promote knowledge sharing and best practices across the team and wider organization.
• Strategic Consulting & Solution Delivery:
  • Leverage your expertise in e-Commerce and specialist sector knowledge (e.g., retail, FMCG/CPG, B2B, automotive) to provide strategic guidance and solutions to clients.
  • Confident communicator who can articulately ask questions and actively listen in order to get to the core of the client problem
  • Being comfortable with ‘grey’, bringing clarity to ambiguous situations and utilising your advanced problem-solving capability to quickly analyse complex business problems and independently overcome obstacles. A lateral thinking who is able to step back to assess the client ask from a broader perspective
  • Conduct thorough business analysis, identifying pain points, opportunities, and areas for improvement.
  • A deep understanding of technologies that form a part of digital ecosystems, such as ecommerce platforms like Salesforce Commerce Cloud, CMS, PIM etc. as well as software delivery methodology including agile
  • Develop and present compelling proposals, roadmaps, and presentations that clearly articulate value propositions and solutions.
  • Support the delivery function with business insights to help keep the business & team focussed on outcomes
• Continuous Improvement & Innovation:
  • Proactively identify and implement process improvements to enhance team efficiency, output quality, and client satisfaction.
  • Stay abreast of industry trends, emerging technologies, and best practices, incorporating relevant learnings into your work.
  • Contribute to the development and refinement of internal methodologies, frameworks, and tools.

What We Want From You

• Extensive