Senior Consultant - AI Tech Transformation - TC - FS

EY; Birmingham; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

EY is seeking a Senior Consultant specializing in generative AI to design and build GenAI solutions for clients. This hands-on, delivery-focused role will develop GenAI components, support architecture decisions, and work directly with client teams to move solutions into production.

The role offers a pathway to leadership, with emphasis on responsible AI, security, and scalable delivery across insurance use cases. Hybrid working arrangements at EY are available in the UK.

Qualifications

• Bachelor's or master's in Computer Science, Engineering, or a related field.
• Hands-on delivery experience on GenAI/AI/ML projects (≈1 year GenAI).
• Experience with LLMs (OpenAI, Anthropic, Google) and orchestration frameworks.
• Experience with RAG, embeddings, and vector databases (Pinecone, Weaviate, pgvector).
• Familiarity with agentic architectures, function/tool calling, and structured outputs.
• Prompt engineering and evaluation with awareness of guardrails and safety.
• Experience with at least one cloud GenAI platform (Azure OpenAI, AWS Bedrock, Google Vertex AI).
• Solid programming skills and API design/ integration knowledge.
• Awareness of responsible AI and secure handling of sensitive data.

Responsibilities

• Build GenAI solution components: RAG pipelines, prompt orchestration, tool-calling integrations.
• Support architecture decisions and ensure reliability, security, performance and cost awareness.
• Contribute to delivery: implementation, testing, debugging, and issue resolution.
• Apply engineering standards and reusable accelerators to projects.
• Explain decisions and progress to project teams and stakeholders.
• Mentor junior consultants and guide delivery teams.

Skills

GenAI development

LLM orchestration

RAG pipelines

Tool-calling integrations

Cloud GenAI platforms

Prompt engineering

Secure data handling

Client-facing communication

Education

Bachelor's or Master's in Computer Science or Engineering

Tools

LangChain

LlamaIndex

Semantic Kernel

Pinecone

Weaviate

pgvector

Azure OpenAI / Azure AI Search

Job description

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Senior Consultant - AI Tech Transformation - TC - FS

The opportunity

We are seeking a Senior Consultant specializing in generative AI to help design and build GenAI solutions for our clients. This is a hands-on, delivery-focused role: you will build key solution components, support the overall architecture, and work directly with client teams to move solutions into production. It is an excellent role for a strong engineer growing into architecture and client-facing leadership.

Your Key Responsibilities

• Build and deliver GenAI solution components: RAG pipelines, prompt orchestration, tool-calling integrations, and APIs.
• Support the solution architecture and contribute to design decisions within your components.
• Ensure your components are reliable, secure, performant, and cost-aware.
• Contribute to delivery execution: implementation, testing, debugging, and resolution of technical issues.
• Apply engineering standards, reusable frameworks, and accelerators in your work.
• Take ownership of the quality and timeliness of your deliverables.

Technical Contribution

• Implement generative AI solutions using LLMs, RAG pipelines, prompt orchestration, and agentic workflows.
• Build components for insurance use cases (claims intake automation, submission triage, document intelligence, underwriting copilots, policy Q&A, contact-center copilots).
• Implement and tune RAG: chunking, embeddings, vector stores, retrieval tuning, and grounding to reduce hallucination.
• Develop multi-agent and tool-calling workflows for insurance processes.
• Apply LLMOps and quality practices: prompt engineering, evaluation, guardrails, monitoring, and cost/latency optimization.
• Apply responsible AI practices: hallucination controls, PII handling, and compliance-aware handling of sensitive data.
• Support integration with core insurance platforms (Guidewire, Duck Creek, Sapiens) and enterprise data/content systems.

Collaboration & Communication

• Work directly with client teams to deliver solutions and resolve technical questions.
• Explain technical decisions, tradeoffs, and progress clearly to project team members and stakeholders.
• Prepare and support demos and technical walkthroughs.
• Collaborate across engineering, data, and business stakeholders during delivery.
• Support and guide junior consultants where needed.

Skills And Attributes For Success

• Strong hands-on engineering skills and eagerness to grow into architecture.
• A delivery mindset with attention to quality and detail.
• Clear communication and a collaborative, client-facing attitude.
• Curiosity and a fast learning pace in a rapidly evolving field.

To qualify for the role;

• Bachelor's or Master's in Computer Science, Engineering, or a related field.
• Experience in technology delivering software or data solutions, including hands-on work on at least two GenAI or AI/ML projects (with ~1 year of GenAI experience).
• Hands-on experience with LLMs (OpenAI, Anthropic, Google, or open-weight models like Llama/Mistral) and orchestration frameworks (LangChain, LlamaIndex, Semantic Kernel, or equivalent).
• Practical experience with RAG, embeddings, and vector databases (Pinecone, Weaviate, pgvector, Azure AI Search).
• Familiarity with agentic architectures, function/tool calling, and structured outputs.
• Prompt engineering and evaluation experience, with awareness of guardrails and safety.
• Experience with at least one cloud GenAI platform (Azure OpenAI, AWS Bedrock, Google Vertex AI).
• Solid programming skills and understanding of API design and integration patterns.
• Awareness of responsible AI and secure handling of sensitive data.
• Good communication skills, able to explain technical work clearly.

The following will be an advantage;

• Exposure to GenAI or AI/ML solutions in insurance or financial services.
• Familiarity with insurance document workflows (ACORD forms, loss runs, policy documents).
• Experience contributing to solutions moving from proof-of-concept toward production.
• Relevant cloud or AI certifications.

What We Look For

We are seeking tech professionals, with good knowledge of DLT and digital assets processes and products, to join our growing team to build our business and support our clients build more resilient, efficient and profitable businesses.

We are looking for experienced and enthusiastic team members to drive delivery of client engagements and to develop new solutions and market insights to drive revenue growth.

What We Offer

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

The Exceptional EY Experience. It's Yours To Build.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.