Senior Conference & Events Sales Executive

Compass Group UK & Ireland; Bristol; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A hospitality service provider in Bristol is seeking a Senior Conference & Events Sales Executive with proven sales experience. The role involves leading a sales team, nurturing customer relationships, and achieving sales targets. Applicants should have at least 2 years in a proactive sales role and excellent communication skills. This position offers a competitive salary with performance-related bonuses and a hybrid working model.

Benefits

Competitive salary depending on experience

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access

Exclusive travel discounts

Discounts on grocery shopping

Cinema ticket discounts

Cash rewards from spending

Wellness classes

Flexibility in work arrangement

Qualifications

• Experience in proactive inquiry handling sales role, achieving sales targets.
• Experience with a diary management system.
• Knowledge of multi-site selling.

Responsibilities

• Support the Sales Team Leader with guiding sales executives.
• Create team harmony by motivating and supporting individuals.
• Respond to voice and email inquiries proactively.

Skills

Excellent written ability

Strong communication skills

Strong organisation skills

An ability to sell a product/package

Confidence

Education

Minimum 2 years' experience in a sales role

1 year experience in the Bristol market

Tools

CRM (ideally Delphi)

Diary management systems

Job description

Job Introduction

Job Title: Senior Conference & Events Sales Executive
Location: Bristol, BS1 4RN (Hybrid working - minimum 3 day per week venue based)
Salary: Up to £33,000 per annum + performance related bonus
Contract: Full-Time, Permanent

Working across a collection of unique venues for Restaurant Associate Venues, including MSHED, Bristol Museum and Art Gallery, City Hall and Create alongside other iconic venues in the portfolio across the UK. As a Senior C&E Sales Executive, you are at the heart of our operation, and we are looking for an individual who shares our energy and passion to increase and enhance sales. You'll be working as part of our fantastic sales team and ensuring all customer's needs are met and their expectations are exceeded, with a focus on increasing corporate business!

Responsibilities

• Supporting the Sales Team Leader with guiding the sales executives in delivery of their day-to-day sales activities
• Creating and ensuring team harmony by motivating the team and providing support to individuals as required
• The day-to-day contact with the General Manager and Event Planning Manager to ensure seamless communication throughout the sales process
• Providing learning and support for the sales executives continued development
• Undertaking reactive sales activities including responding to voice and email enquiries
• Cross‑selling - multi‑location proposals in and around Bristol venues
• Producing professional and accurate proposals, providing best options first time to customers, within agreed response times
• Following up on all enquiries within a specific time scale with an aim to convert to confirmed bookings and ensuring conversion rates of incoming sales enquiries and bookings are optimised
• Securing venue show rounds for the BDM's and Event Planners
• Achieving agreed sales targets by driving conversion
• Issuing contracts to customers once bookings are converted
• Ensuring all details and requirements of confirmed bookings are handed over accurately to the Event Planner
• Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
• Working alongside BDM and Events Planners, nurture customer relationships to maximise all sales and upselling opportunities
• Always be aware of sales activity/initiatives of our competitors and use this market intelligence, acting upon it to ensure RA Venues obtains its market share in this sector
• Maintaining accurate, up‑to‑date reports and information
• Maintaining the compliance benchmarks
• Maintaining relationships with regional agent accounts alongside BDM
• Supporting innovative campaigns for the sales and marketing plan
• Achieving and exceeding agreed sales campaign targets
• Having the opportunity to attend local/national FAM Trips and Showcases
• Responding positively and efficiently to customers, ensuring repeat business is optimised
• Performing ad hoc tasks as directed.

The Ideal Candidate

• Minimum 2 years' experience in a proactive enquiry handling sales role, preferably within a high‑profile Conference & Events venue, with a proven track record of achieving sales targets
• Previous experience of a diary management system
• Minimum 1 year experience in the Bristol market
• Multi‑site selling
• High degree of commercial awareness and to be able to understand links between sales and profit
• Knowledge of CRM (ideally Delphi)

Essentials

• Excellent written ability
• Strong communication skills
• Strong organisation skills
• An ability to sell a product / package.
• Enthusiastic
• Willing to learn
• Ability to deal with a wide range of people
• Confidence
• Excellent attention to detail

Desirables

• Coaching and mentoring
• Previous experience within the Hospitality Sector
• Knowledge of Delphi booking system (but not essential)

Benefits

• Competitive salary depending on experience
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Flexible hybrid working

About Us

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0810/96126001/52766866/SU #RA Venues

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!