Senior Compliance Assurance Manager

OSB Group; Chatham; Hybrid; GBP 68,000 - 80,000; Full time

Benefits offered by this job

Annual discretionary bonus

30 days annual leave

Pension with employer contributions

Hybrid-working

Job summary

OSB Group is seeking a Senior Compliance Assurance Manager to join the Risk Assurance Function in Chatham. You will support the Group Head of Risk Assurance, shaping and delivering a modern risk-led assurance approach, with responsibility for managing, coaching, and mentoring direct reports.

You will lead assurance activity across key risk areas, including thematic reviews, control testing, and customer outcomes, ensuring insights are credible, evidence-based, and aligned to regulatory

Qualifications

• Experience in a Compliance Assurance, Risk Assurance, Conduct Risk, Risk and/or Internal Audit function at a senior management level within financial services.
• Strong knowledge of risk frameworks, control management, and regulatory obligations.
• Ability to interpret regulatory obligations and provide value-added compliance advice.
• Experience using data and MI to identify risks and support assurance reporting.
• Ability to influence senior stakeholders and drive improvements.

Responsibilities

• Develop and maintain a risk-based Compliance Assurance Plan.
• Provide oversight for the annual compliance assurance plan.
• Lead and oversee compliance assurance reviews and reporting of findings.
• Support the development of the Compliance Assurance Risk Universe and Assurance Map.
• Monitor regulatory developments and update methodologies as needed.
• Lead tracking and reporting of assurance actions with data-driven insights.
• Oversee material control testing and ensure risk-based, evidence-led testing.
• Provide management oversight of assurance activity and escalate risks promptly.
• Build strong relationships with senior stakeholders and produce insightful leadership reports.

Skills

Senior leadership

FCA regulations

Regulatory risk management

Data-driven reporting

Stakeholder influence

Job description

The Compliance Assurance team forms a key part of the Group's Risk Assurance Function, delivering independent, risk-based assurance for the Bank through a structured programme of thematic reviews, compliance monitoring, and control testing across critical business areas. Testing is conducted throughout the year in line with a risk‑based assurance plan, ensuring that the most significant risks are subject to rigorous scrutiny, challenge, and validation. By joining this team, you will be part of a group with a diverse skill set, bringing together varied expertise to strengthen the Bank's control environment, promote consistency, and provide confidence that key risks are being effectively managed.

You will report directly to the Group Head of Risk Assurance, ensuring visibility and impact at the highest level.

This role is based in our Chatham office.

What you will be doing:

As a Senior Compliance Assurance Manager, you will have the opportunity to support the Group Head of Risk Assurance in helping to develop, deliver and manage a highly professional and effective risk assurance function, including managing, coaching, and mentoring direct reports within the team.

The Senior Compliance Assurance Manager will play a pivotal role in shaping and delivering a modern, risk-led assurance approach that provides credible insight over OSB's compliance with regulatory requirements, internal policies, control standards, and customer outcome expectations. The role will involve leading and overseeing assurance activity across key risk areas, including material control testing, thematic reviews, and targeted assessments, ensuring work is evidence-based, proportionate, and focused on the risks that matter most. Working closely with the Group Head of Risk Assurance, the Senior Compliance Assurance Manager will help drive continuous improvement in assurance methodology, stakeholder engagement, action tracking, management information, and reporting to Senior Leadership, supporting timely risk-based decisions and strengthening accountability across the organisation.

Your responsibilities will also include:

• Develop and maintain a risk-based Compliance Assurance Plan, supporting the assessment of regulatory compliance, control effectiveness, and customer outcomes.
• Provide oversight for the annual compliance assurance plan
• Lead and oversee compliance assurance reviews, including thematic reviews, monitoring activities, and customer journey assessments, ensuring clear reporting of findings and recommendations.
• Support the development and maintenance of the Compliance Assurance Risk Universe and Assurance Map
• Monitor regulatory developments, updating assurance methodologies as needed
• Lead the tracking, analysis, and reporting of assurance actions, providing data-driven insights, trend analysis, and clear escalation of key risks to support senior decision-making.
• Support on the delivery of material control testing, ensuring testing is risk-based, evidence-led, completed to a high standard, and clearly aligned to regulatory expectations, key risks, and control objectives.
• Provide proactive management oversight of assurance activity, escalating delivery risks, thematic issues, and control weaknesses promptly to support timely remediation and effective risk governance.
• Build and maintain effective relationships with senior stakeholders
• Produce accurate, concise, and insightful reporting for Senior Leadership

In return for your commitment:

We offer a base salary depending on experience and location of £68000 - £80000 and a competitive benefits package including:

• Annual discretionary bonus opportunity
• 30 days annual leave
• Choose to contribute 3% or 5% pension, with employer contributions of 6% or 8% respectively
• Enhanced family-focused benefits
• Hybrid-working

Please use this link to see the fantastic benefits available at OSB: OSB Careers

About us:

At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'.

Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.

Do you have the skills?

We are looking for talented individuals who have the experience and knowledge set out below:

• Experience working in a Compliance Assurance, Risk Assurance, Conduct Risk, Risk and/or Internal Audit function at a senior management level within the financial services industry.
• Strong knowledge of risk frameworks, control management, FCA regulations, consumer duty requirements, conduct and compliance risk requirements, with the ability to interpret regulatory obligations and provide value-added compliance advice on business initiatives, projects, and developments.
• Ability to think critically and strategically
• Experience using data, trends, and management information to identify emerging risks and support clear, insight-led assurance reporting.
• Strong understanding of assurance methodology, including test of design and test of effectiveness activity for key and material controls.
• Ability to influence senior stakeholders.

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

Next steps:

Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you!

Diversity, Equity & Inclusion

Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you.

Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally.

We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.