Senior Community Support Worker

AVS Newcastle ltd; Aberdeen City; On-site; GBP 20,000 - 24,000; Full time

Job summary

A charitable organization in Aberdeen is seeking a Senior Community Support Worker to ensure high-quality care for service users and mentor staff. The role involves a commitment to flexibility, leadership, and compliance with Scottish regulations. Applicants should have relevant qualifications in Health and Social Care and a commitment to service excellence. This position offers a permanent contract and comprehensive benefits.

Benefits

36 days annual leave

Up to 6% contributory pension scheme

Flexible working options

Learning & development opportunities

Blue Light Discount Card

Mental health and wellbeing support

Cycle2Work scheme

Season ticket loan

Qualifications

• National 5 level education preferred.
• SVQ Level 3 in Health and Social Care required.
• PDA in Supervision would be beneficial.
• The ability to take on responsibilities in absence of senior staff.
• Registration with SSSC within 3 months.

Responsibilities

• Drive service excellence and mentor staff.
• Ensure highest standard of care for service users.
• Oversee service quality through observations and audits.
• Maximise independence for service users.
• Collaborate with team to adapt work plans.

Skills

SVQ Level 3 in Health and Social Care

PDA in Supervision

Flexible approach

Leadership capability

Compliance with SSSC requirements

Education

National 5 level education

Job description

Job Details

Location: Aberdeen Royal Infirmary, with travel around the area

Salary: £23,590 per annum

Hours: 35 per week (Service runs across 7 days, typically working every second weekend)

Contract: Permanent

Driving: Full UK Driving Licence and access to a vehicle (business mileage reimbursed). Ability to travel throughout the area is essential

SSSC Registration: Required within 3 months of starting the role

The British Red Cross in Aberdeen is launching a brand new Discharge to Assess service.

About the Role

Senior Community Support Worker - working closely with the Service Manager, you'll drive service excellence, mentor staff, and ensure every service user receives the highest standard of care. You'll also play a key role in overseeing service quality through practice observations, user feedback, and support plan audits. Step up and help shape a stronger, more caring community.

Typical Day

• Maximising independence through coordinating care at home.
• Providing compassionate care in accordance with Care Inspectorate regulations, making a real difference in service users' lives.
• Collaborating with the team to maintain optimal staffing levels and adapt work plans to evolving needs.
• Empowering individuals by connecting them to additional resources and services, while also mentoring and assisting fellow team members.

Qualifications & Skills

• Preferred qualifications: National 5 level education, SVQ Level 3 in Health and Social Care, and a PDA in Supervision.
• Flexible approach: Willingness to work according to duty rotas.
• Leadership: Ability to take responsibility for the overall running of the service in the absence of a senior staff member.
• Travel: Ability to travel throughout the area as required.
• Compliance: Registration with the Scottish Social Services Council (SSSC) within 3 months of starting the role.

Closing date for applications

Applications close at 23:59 on Wednesday 12th November 2025.

Benefits

• 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Up to 6% contributory pension scheme.
• Flexible working options.
• Learning & development: wide range of career opportunities and comprehensive learning.
• Discounts: Blue Light Discount Card and employee benefits platform.
• Wellbeing assistance: access to mental health and wellbeing support.
• Team working: champion our mission in a collaborative team.
• Cycle2Work: lease a bicycle through the scheme.
• Season ticket loan: interest‑free loan for commuting expenses.

Equal Opportunities

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

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