Senior Community Engagement and Communications Officer at Christchurch Town Council

Dorset Council UK; Coleford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A local government council in the United Kingdom is seeking a dynamic professional to lead community engagement and communications. The role involves developing communication strategies, managing digital platforms, and implementing engagement strategies to connect with residents and businesses. This position offers an exciting opportunity to make a significant impact in the community while promoting council services and initiatives.

Qualifications

• Dynamic and creative professional with experience in community engagement.
• Proven ability to manage digital communication platforms.
• Strong background in creating press releases and promotional materials.

Responsibilities

• Develop and deliver communication strategies for the Council.
• Manage digital platforms including website and social media.
• Design and implement community engagement strategies.

Job description

Christchurch Town Council is looking for a dynamic and creative professional to lead our community engagement and communications work. This is an exciting opportunity to make a real impact in a historic town with a vibrant community, helping us connect with residents, businesses, and visitors.

What you’ll be doing

In this role, you’ll take the lead in developing and delivering communication strategies that promote the Council’s services and initiatives. You’ll manage and update our digital platforms, including the website, social media channels, and email communications, ensuring content is timely, accurate, and engaging. You’ll also create press releases, newsletters, and promotional materials that reflect our brand and messaging, while coordinating publicity for events, consultations, and campaigns.

Community engagement will be at the heart of your work. You’ll design and implement strategies to strengthen relationships with residents, businesses, and stakeholders, and you’ll organise consultations and surveys to ensure local voices are heard. Building strong partnerships with local organisations and supporting collaborative initiatives will be key. Additionally, you’ll oversee the Christchurch tourism website and social media presence, encouraging local businesses to participate.

As part of your responsibilities, you’ll provide line management to the Marketing Assistant and act as a communications advisor to councillors.