Senior Communications Officer – Regional Fostering Hub

Wiltshire Career Site; Trowbridge; On-site; GBP 39,000 - 40,000; Full time

Job summary

Wiltshire Council is seeking a Senior Communications Officer to lead the planning and delivery of integrated communications across digital, print, and engagement channels. You will oversee websites, social media, CRM journeys, paid advertising and media relations, ensuring creative, evidence-based communications aligned with strategic objectives.

You will support and guide Communications Officers, provide expert advice, and build strong relationships with local authorities and agencies across

Qualifications

• Excellent writing and editorial skills.
• Experience delivering integrated communications across multiple channels.
• Ability to plan and deliver campaigns using audience insight.

Responsibilities

• Oversee websites, social media, CRM journeys, paid advertising and media relations.
• Lead planning and delivery of integrated communications activity across digital, print and engagement channels.
• Support and guide Communications Officers and build relationships with local authorities, agencies and stakeholders.

Skills

Writing skills

Editorial skills

Strategic thinking

Tools

CRM journeys

Job description

Salary: £38,510 - £40,444 per annum

Hours per week: 37

Fixed Term: To 31 March 2027

Interview Date: Friday 02 October 2026

Are you a creative communications professional with a passion for making a difference? We are looking for an experienced Senior Communications Officer to help deliver impactful marketing, recruitment and engagement campaigns that support the recruitment and retention of foster carers across the South West. Working as part of our dynamic Fostering and Communications team, you’ll develop compelling content, manage multi-channel campaigns and use audience insight to drive engagement, enquiries and positive outcomes for children and young people in need of foster care.

Fostering South West is a Department for Education-funded regional partnership that supports fostering recruitment and retention across 15 local authorities in the South West. Through targeted marketing, early support for prospective foster carers, and a shared regional approach, the Hub works to increase the number, quality and diversity of fostering placements, helping to ensure more children can grow up in safe, stable and loving homes.

In this varied and influential role, you will lead the planning and delivery of integrated communications activity across digital, print, media and engagement channels. You will oversee websites, social media, CRM journeys, paid advertising and media relations, ensuring all communications are creative, evidence-based and aligned with strategic objectives. You will also support and guide Communications Officers, provide expert communications advice and build strong relationships with local authority partners, agencies and stakeholders across the region.

This is an exciting opportunity for a confident communications practitioner who combines strategic thinking with hands‑on delivery. You will have excellent writing and editorial skills, experience managing complex communications activity and a flair for storytelling that authentically showcases the voices of foster carers. If you thrive in a fast‑paced environment and want your work to have real social impact, we would love to hear from you.

Contact details

Ian Jarman, Team Manager, [e-mail]