Senior Communications Officer

Volunteer Centre; Leeds; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Flexitime

Hybrid working

Job summary

Carers Leeds is seeking a communications leader to raise awareness of caring and to support fundraising. The postholder will work with the CEO, the Senior and Operational Management Teams to design and deliver the organisation’s communications strategy and plans.

The role will oversee communications across the organisation, manage media enquiries, ensure consistent branding, and provide guidance and training for staff and volunteers.

Responsibilities

• Agree Carers Leeds communications strategy with CEO and SMT and develop plans.
• Establish and maintain effective communications processes and cross-team relationships.

Job description

Hours: 28-35 hours per week (negotiable)

Contract: Permanent

Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.

Interview date: 23 September 2026

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have a Support Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description:

This role will lead communications at Carers Leeds with the aim of identifying and engaging carers; raising awareness of caring and influencing others in the city to act to benefit carers; and fundraising. The postholder will work closely with the CEO, the Senior and Operational Management Teams to design and deliver the organisation’s communications strategy and plans.

Key Duties and Responsibilities:

• Work closely with the CEO and SMT to agree Carers Leeds communications strategy. Responsible for developing, updating and monitoring Carers Leeds communications plans, to ensure a co-ordinated approach to communications.
• Establish and maintain effective communications processes and good working relationships across the Carers Leeds team to support communication across service delivery, carer awareness, influencing and fundraising.
• Oversee Carers Leeds communication channels, act as the point of contact for all media enquiries and build relationships with external stakeholders to amplify our messages and to reach key audiences.
• Ensure consistent brand use across all our work, develop a suite of on-brand digital and print materials and provide communication support, guidance and training for staff and volunteers, where appropriate.

This post is subject to a satisfactory a DBS check

Excellentterms and conditions including:

• 25 days annual leave plus bank holidays (pro rata for part-time)
• Flexitime
• Hybrid working (part home/part office based)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are people from ethnically diverse communities, people with disabilities, younger and older workers, men, and transgender people.
CarersLeads is a Limited Company Registered No. 3242065
Registered Charity No. 1058706