Senior Commercial Claims Handler – Brokerage

Lawes Insurance Recruitment; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A respected insurance company is seeking a Senior Commercial Claims Handler to manage complex claims and ensure fair resolutions. The role requires strong communication skills, 5+ years of experience in commercial claims, and the ability to mentor junior staff while maintaining excellent client service.

Benefits

Health Insurance

Group Life Insurance

Qualifications

• 5+ years in commercial claims handling, preferably within an insurance broker.
• Strong understanding of commercial insurance products.
• Experience managing complex claims and regulatory compliance.

Responsibilities

• Manage a portfolio of claims across different insurance lines.
• Negotiate settlements with insurers and third parties.
• Provide empathetic customer service and mentor junior claims handlers.

Skills

Communications

Negotiation

Interpersonal skills

Analytical skills

Problem Solving

Attention to Detail

Client Service

Tools

Acturis

Microsoft Office

Job description

PURPOSE OF ROLE

We are working with a respected insurance company to find a Senior Commercial Claims Handler. The role involves managing complex insurance claims, ensuring fair and timely resolutions, delivering excellent client service, and maintaining regulatory compliance.

EXPERIENCE

• 5+ years in commercial claims handling, preferably within an insurance broker environment.
• Strong understanding of commercial insurance products and terminology.
• Proven experience managing complex claims and advocating for clients.
• Familiarity with regulatory compliance and industry standards.

SKILLS

• Excellent communication, negotiation, and interpersonal skills.
• Analytical and problem-solving abilities with attention to detail.
• Proficiency in insurance software (e.g., Acturis) and Microsoft Office.
• Ability to mentor junior team members and foster collaboration.
• Client-focused approach with a commitment to high-quality service.

DAY TO DAY

• Manage a varied portfolio of claims across different insurance lines.
• Act as the primary client contact, advocating for fair claim resolutions.
• Negotiate settlements with insurers and third parties.
• Maintain accurate documentation and ensure regulatory compliance.
• Provide empathetic customer service and address client inquiries.
• Implement proactive risk management measures to prevent future claims.
• Stay updated on industry trends and mentor junior claims handlers.

If you have the relevant experience or know someone that does please contact me now on 07951 797 486 or email us at [e-mail]

Health Insurance and Group Life Speci...