Senior Collections Strategist

Radius Limited; Crewe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing financial services provider in Crewe seeks a Senior Collections Advisor to manage customer accounts and support the collections team. The ideal candidate will have at least 1 year of experience in a related field and strong communication skills. You will be responsible for negotiating payment arrangements and maintaining detailed communication records. This role offers competitive compensation with bonus potential and a commitment to inclusivity.

Benefits

Competitive compensation

Bonus potential

Core benefits

Qualifications

• Minimum of 1 year of experience in collections, sales, or customer service.
• Ability to handle challenging conversations tactfully and professionally.
• Basic knowledge of collections processes and relevant regulatory requirements.

Responsibilities

• Manage a portfolio of customer accounts and respond to inquiries.
• Negotiate payment arrangements balances customer needs with company objectives.
• Maintain detailed records of all communications and actions taken.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Problem-solving skills

Time management

Tools

Collections software

Data entry systems

Job description

A growing financial services provider in Crewe seeks a Senior Collections Advisor to manage customer accounts and support the collections team. The ideal candidate will have at least 1 year of experience in a related field and strong communication skills. You will be responsible for negotiating payment arrangements and maintaining detailed communication records. This role offers competitive compensation with bonus potential and a commitment to inclusivity.